BancPass and PlusPass does not work outside of those allotted states. What do I do if my vehicle or Tag is lost or stolen? By Travis_McGee . Business operations will resume Monday, January 3, 2022. Text message rates may apply. .hmg-jb-bg-primary { I ordered our transponders on July 3, 2020. var __noconflict = true; established on your HCTRA.org log in. Developer: Harris County Toll Road Authority . .hmg-jb-alert-info .hmg-jb-alert-link, .hmg-jb-alert-success .hmg-jb-alert-link { Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. The latest complaint credit bureau reporting was resolved on Jan 21, 2013. . Occasional ability to work extended hours to accommodate case load demands. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. Email Address. var jb_url_lower = jb_url.toLowerCase(); color: #376d7d; Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. .hmg-jb .apply-progress-bar li.active > a, Very friendly employees easy to communicate with and have questions answered. Log in to manage your EZ TAG account. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. queue.script("/js/bootstrap.min.js").wait() We will resume normal operations Tuesday, December 27. X | CLOSE. You choose when and how much to replenish! I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. Please allow 24 hours for a customer service agent to respond to emails. Howeveryou identify and whatever your background, we encourage you to apply today. Toll amount owed is typically available within 7-10 business days of your trip. How do I contact METRO about their HOT lanes? For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. Customer service is terrible. Listed below are our top recommendations on how to get in contact with EZ TAG. Elite 2023. . Verify to immediately update business information, respond to reviews, and more! } As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to . Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. W. 281-875-EASY (3279) Roadside Assistance. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. 104 reviews of Harris County Toll Road Authority "I hate the idea of paying for driving, but I love the toll roads in Houston, especially as compared to the regular ol' roads, what with all of their traffic lights, children crossing, and other nuisances. Very caring. To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. equipment. How do I change the License Plate number registered to my BancPass Toll Sticker? It is up to the User to contact the Toll Operator to handle these types of infractions or notices. In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. Published on: May 6, 2020. With the BancPass Toll Sticker you pay the lowest toll fee on the road. We have over 1,000,000 users and companies will listen to us. Learn More. You are about to be logged out due to inactivity. .hmg-jb-mobile-footer-nav>li>a { They work really hard to support us and it shows. Accountable for call quality, attendance, and adherence to work schedule results. Purchase your BancPass Toll Sticker online or at participating retailers. Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. Mar 01 2023. HCTRA - Violation Collections Department/Collections. background-color: #376d7d; Does doxo process payments for all Harris County Toll Road Authority services? background-color: #376d7d; Roadside Assistance. No minimum balance required. Wasn't able to add my car due to an unspecified error. However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. Replenish your account using cash or debit at a participating retailer. However you identify and whatever your background, we encourage you to apply today. 281-875-3279. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! No endorsement has been given nor is implied. Position requires ability to work in a very structured environment with a diverse workforce. This app is so annoying so Ill be locked out for a hour and it still wont let me access it, hello I Want to cancel all the EZ Tags that i hve in all my cars Manage your account with automatic text reminders and the BancPass mobile app. First, please verify that your account was in good-standing at the time of the invoice of violation. background-color: #376d7d; I ve enjoyed working with my recruiter, and if I have any questions they are there to help. . I have been with RS for years & have great clients. Popups are being blocked on your browser, please make sure the popup blocker is not enable while using the application. color: #376d7d; RT @HCTRA: Today's the day! Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. You'll need to update your log-in credentials. You Will Find Thewww hctra org loginTop Links Here. Unpaid tolls may result in additional fees and penalties, including issuance . Please check with other tolling agencies directly for questions about their policies and programs. Be safe from hackers and unwanted bills. This is an error with the Toll Operators billing system. How is Harris County Toll Road Authority rated? Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. checkSSL(); And Use The Features That www hctra org login Offers On Their Portal. .hmg-jb-panel-body { What If I have a violation or pay-by-mail notice in the mail? I try to cancel by Phone but i cant make it In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. Prefer an automatic monthly subscription? Can I find my bill online? Job Description Collections Violations Dept. } The call center hours are as follows: Monday - Friday, 7:30 a.m. - 5:30 p.m. Saturday, 8:00 a.m. - 4:30 p.m. HCTRA's Customer Service call center can be reached at (281) 875-3279. Get email updates for new Customer Service Representative jobs in Houston, TX. Customer Service. . .hmg-jb .noUi-connect, .hmg-jb .noUi-handle, .hmg-jb input[type=checkbox]:checked+span:before, .hmg-jb input[type=radio]:checked+span:before { Why isnt my app updating my tolls? Were proud to be a part of the following organizations: There are currently no related jobs. Contact Us. The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. Problem is, I wasn't anywhere near Houston when they alleged that I drove through their toll road. Voice messages left after hours will be returned the following day. Click the link in the email we sent to to verify your email address and activate your job alert. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Customer Service Representative (Former Employee) - Houston, TX - July 6, 2021. it is a good job if you like working from 9-5 and a decent pay with decent benefits and if you also want to stay long term in a career this is a job for it. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Harris County Toll Road Authority, Developer: Harris County Toll Road Authority, Website: Visit Harris County Toll Road Authority Website. You can try any of the methods below to contact EZ TAG. when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . if(typeof jQuery == 'undefined') { Ability to problem solve, organize, and prioritize assignments to meet deadlines. Place/answer phone calls to the customer answering EZ Tag questions. Toll Operators have different rules, laws, and requirements for driving their roads. Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Order your EZ TAG. padding: 0 20px 0 20px !important; Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. Mon Friday 7:30 AM 5:30 PM. This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. 2/14/2018. Contact Phone. I have worked here for over 3 years and I have the utmost love and appreciation for this company. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. For questions about the Grand Parkway, . Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. 6538 South Frwy. Login to save this search and get notified of similar positions. High School diploma or equivalent required. Ripoff Report Needs Your Help! Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. 9 followers 9 connections. } Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports.
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