He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. Regards, Need to file a complaint? Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. I called the number they gave me three times to cancel the contract but no one answered. So they could either buy it back or he'd just quit making payments, so they let him out of it. The only outcome youve been selected for is a fleecing. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. In reality, timeshares are not bad. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. Interested in Palmera Vacation Club? Have you tried contacting them? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Customer Reviews are not used in the calculation of BBB Rating. I even saw some stuff abour class action lawsuits. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. The letter is already in transit via FedEx to PCV. Already have an account? They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". legally cancel the contract. Do we have any recourse to either go back to original rules when we joined or get out of contract? Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. It was basically, sorry sucker attitude. I have tried multiple times and never receive a response from the request. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. get quotes and more. Palmera also has a Facebook page that we should all be posting on. The latest complaint timeshare fraud was resolved on Aug 04, 2017. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. Book by 8/15 for travel through 12/15/22. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. When you compare the average cost of a timeshare with 60+ years of vacations, the savings are clear. Theyre selling pie in the sky, and Marie Callender is better at making pies. Websites:There are no additional web sites. Some. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. We told him flat-out during the tour that we are not interested. Sign up for free now, Sign up for free to participate on the website. BCA has no information regarding advertising review at this time. Initial claims often can offer some early scam clues: Scam Clue 1: The promotion is claiming that youre getting something free. I just want out. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. to the resort just about 1 year later and went to the sales office These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. This will surely increase the credibility of your complaint. These vacations are limited. Theres nothing worse than a cramped hotel room and lack of personal space. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. Travel benefits are administered by third party providers under contract with RCI, LLC. All of the one star reviews that you read are TRUE. Often, you can answer the scam-or-not question before you even see the details of a club promotion. They responded recently they dont purchase timeshares. This is the version of our website addressed to speakers of English in the United States. Extra VacationsSM getaways prices are based on a seven-night stay. One of the worst decisions of our life. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. He purchased from previous individual owner 10 years ago. VSI the company that supposedly sells your previous timeshare is also irreputable. First off, I want to say that the people from Palmera are so hard to get ahold of. Thats just false for anything thats not outright property ownership. 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. After purchasing, I was told to just click Book Me and schedule my trip. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. At least I can dispute the credit card charges. I just feel so bad for all of the people that get swindled by vultures like these. Use this comments board to leave complaints and reviews about Palmera Vacation Club. This would leave me with only the maintenance fee to pay. Some property-based clubs claim, or at least imply, that your membership is an investment. We didn't start to look into it more until we got home Sunday night. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. I told them I was waiting on a check from them to pay off my old time share. get quotes and more. We bought 3,000 points for around $13K. The savings and perks are clear. would get enough money to pay off their time share. Complaint Resolution Index (CRI) Explained. No response. She gets rude too and tells us she guesses we just like to waste all of our money. The product has changed into something that families, couples, and adults love. Don't have an account? *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! Hawaii Seller of Travel Reg. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. So he takes us to another person so we can "check out". TUG saves owners more than $20 Million dollars. JavaScript is disabled. Palmera Vacation Club Company. We put down $1200 on our credit card and signed the financing paperwork for the rest. He started to get pushy when he got into his sales pitch. Desired outcome: Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. Most real companies would take the time..will see where it goes. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. My decision to purchased was based on lies. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. Palmera Vacation Club. I called in late November and was told that my dates were not open to call again in January. and I fell for it. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Nothing that the salesman presented to us was true. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? Login to participate on the website. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. When I called the number on the email, it took me to an automated service. We returned We tried to fight it at that time, but we had signed a contractual agreement. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. Share. Learn More. By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? BCA has no information regarding government actions at this time. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. Our ETA was just after 5, so I wanted to call in. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. purchase it back from us. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. The first clue should have been that the Quest We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. Palmera Vacation Club has been in contact with Ms. ***** File No. Get direct access to Palmera Vacation Club through official links provided below. Book by 8/15 for travel through 12/15/22. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. Theres a lot of noise out there. I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. go back to original rules when we joined or get out of contract. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. Desired Settlement: cancellation of contract with no negative credit report filing. My wife and I was deceived and lied to, they are good at what they do. Sounds like your bases are covered. membership takes 45 days to activate, 15 days after you can Repeat this to yourself as often as is necessary. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. The comments included "So you like throwing your money away?this is money you already spend on your vacations".
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