Contact Information for DHS Headquarters Operator Number: 202-282-8000 Comment Line: 202-282-8495 TTY: Use the Federal Relay Service for either number above DHS Mailing Address Contact information for DHS Components Contact information for specific programs of interest Keywords Contact Point of Contact (POC) PDX parking areas are fenced, well-lit and patrolled by Port of Portland police, as well as parking and airport operations staff. If picking up an animal at the airline's cargo office, the airline will provide the appropriate address and directions. Portland International Airport Portland International Airport (PDX) is open 24 hours . We recommend that you arrive at the airport 2 hours before departure for domestic flights during the busy early morning hours. Each concourse is labeled alphabetically, and gates are numbered sequentially within each concourse. In the event you arrive at the airport without valid identification, you may still be allowed to fly. On the departures level, proceed to the Clock Tower in the center of the corridor by the food court, and take the stairs or elevator up one floor. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Sharp Objects Many sharp objects and other items that may be used as weapons are not allowed in your carry-on luggage or past the security checkpoints. 503.460.4500 Email Us. Consider using the Cell Phone Waiting Lot to avoid circling while waiting for your party to arrive. Check with your airline for documentation requirements. Can I drop-off my party curbside and leave my vehicle unattended for a few minutes to assist them into the terminal? You can pay at the exit booths as you leave the garages or Economy Lot. . There is now Clear station since it's a small airport. Check the status of arriving and departing flights on the FlyPDX website or contact your airline directly. If you keep your shoes on, you will undergo additional visual and physical screening, including an explosive trace detection sampling of your shoes while they remain on your feet. To get better oriented, see the Portland Airport Concourse B Map. NORFOLK, Va. - A traveler sent their pet cat through the X-ray machine in a carry-on bag at the Norfolk Airport (ORF) Friday morning.We're not kitten. For specific carry-on item information and size restrictions, contact your airline. This site uses cookies to ensure your digital experience at FlyPDX is the best it can be. 7000 NE Airport Way Concourse C, Portland, OR, 97218 . The TSA also struggles with long lines and can take a while. Related Links and Websites: This is true even if an animal carrier is not required by the airline. . TSA Pre Applications are online and once your application has been reviewed youll be directed to schedule an interview at a Global Entry Enrollment Center. Contact your airline for additional information. Contact us. For international flights, we recommend that travelers arrive 2 1/2 hours before all departures. Related Links: Most food items that are liquid, aerosol or gel will not be permitted through the security checkpoint. Be sure to check with your airline in advance of your trip or visit the U.S. Department of State - Bureau of Consular Affairs website to learn what you'll need. The Economy lot is $4 per hour with a maximum of $15 per day with the seventh day free. 28855 Lockheed Drive. Animals not traveling with their owner or being shipped by air are not allowed inside the terminal. Portland, ME. Animal owners must report all messes (urination/defecation) to the airport by using a white courtesy phone or by calling 503-460-4449, and must remain at the location until a janitorial person arrives. Please be aware that it may take a few minutes for a Smarte Carte representative to come to your location to assist you. Charges may apply. For more information, please review the PDX Travel Tips. Contact us via email at CustomerService@ColumbusAirports.com. Contact your airline directly for specific information. We have a range of parking options that are secure and convenient, well-lit, paved and open all hours. The Portland Oregon TSA, located in Portland, OR, is a branch of the Transportation Security Administration (TSA), a federal agency charged with monitoring travel and screening passengers at major transportation areas including airports. You can put restricted food items in your checked bag, or ship them ahead. If the animal does not fit in a standard-sized cabin carrier, the owner must carry the animal at all times, except when using the pet relief area; if the animal is too large to carry, the animal must remain on a short leash that does not extend from the body by more than three feet. . This is a dedicated resource specifically for passengers with disabilities and medical conditions. How do I check the status of flight arrivals and departures? You can also bring larger quantities in your carry-on luggage if you purchase these items after going through the security checkpoint. Portland, United States. If a bag alarms, TSA security officers may have to unwrap a gift to take a closer look inside. TDD: 1.800.815.4636. The USO Northwest Center is temporarily closed due to the COVID-19 virus. DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase. Finish enrollment at any CLEAR airport location next time you fly. The official Twitter account of Portland International Airport (PDX), voted by Travel + Leisure as "America's Best Airport." #flyPDX. The Port of Portland would like to thank U.S. military personnel for their service to our country, and make their visit to Portland International Airport as stress free and as comfortable as possible. You can request information, submit a complaint or compliment, tell us about a TSA PreCheck issue, and request TSA Cares Assistance as well as let us know about a security issue or civil rights violation. Free Baggage Carts Upon Request Smarte Carte provides free baggage carts for military personnel who present current military identification. Be sure to allow extra time for possible road congestion and parking. Airline Information Please contact your Airline for airline information. If thats the case, you are welcome to step inside and give them the help they need. Mobile Check-in Barcode scanners are located at both security checkpoints to scan boarding passes that your airline has sent directly to your mobile device. To assist in the security screening process, the Transportation Security Administration asks that you either leave your bags unlocked, or use a TSA-recognized lock to lock your bag. You can catch the TriMet MAX light rail train on the south end of the lower roadway. The Lost and Found office can be reached at 503.460.4272 or pdxlostandfound@portofportland.com. Please be sure to remove personal items attached to the outside of your checked baggage before coming to the airport. Request assistance with security screening. If your party needs a wheelchair, once parked in the Short-Term Garage, call wheelchair dispatch at 503.460.4300 and advise them where to meet you. Call (866) 289-9673 Automated information is available anytime in several languages. While decriminalized in Oregon (and some other states), possession of recreational marijuana is still considered a federal crime, as is the transport of marijuana over state lines. Related Links: Portland, OR 97218. 450. There are three TSA Security Checkpoints: East, West, and TSA Pre . Pick-up locations vary for animals that are shipped via cargo (as opposed to traveling with the passenger). View our. For additional information, please visit the TSA website. Can I accompany someone through security to the gate, if I'm not flying? For extra speed and convenience, complete the online application before arriving at PDX. Were currently limiting the number of people inside the terminal to minimize congestion. Email Airport Administration animals that are growling, biting, nipping, barking, or exhibiting similar behavior). How do I retrieve it? . CountyOffice.org does not provide consumer reports and is not a consumer reporting agency as defined by the Fair Credit Reporting Act (FCRA). It is our concern as well. Travelers mill about the main terminal after passing through the security checkpoint at Salt Lake City International Airport in Salt Lake City on Feb. 20. Made appointments online, arrived 10 minutes before our appointment, and were seen earlier than our appointment time. The screening equipment will not affect digital cameras and electronic image storage cards. Family Restrooms Family rest rooms are located near Gates C3 and D1. Federal government websites often end in .gov or .mil. Information found on CountyOffice.org is strictly for informational purposes and does not construe legal, financial or medical advice. The U.S. Department of State - Bureau of Consular Affairs website provides information regarding the travel documents needed for any country that you are visiting. The agency also . You must use your full name as it will appear on your airline reservations. If you need in-flight assistance or wheelchair assistance from the curb to the flight, please contact your airline. Does the airport offer curbside check-in? Traveling Emotional Support Animals Breeze now offers 143 nonstop routes between 35 cities in 21 states nationally. If your pick up is in the evening, the upper roadway is typically less congested and is a good alternative location to pick up your party. Read More FILE - A Transportation Security Administration officer works at Dallas Love Field Airport on June 24, 2020, in Dallas. It's first come, first served. Effective July 1, 2015, Oregon Measure 91 legalizes recreational marijuana use for people ages 21 and older. The Transportation Security Administration (TSA) is the federal agency responsible for managing and operating the security checkpoints at PDX. The Port of Portland Police patrol the airport at night and may stop and ask questions of anyone spending the night. 4201. I left something at the TSA security checkpoint. Mulino Airport - Oregon Department of Aviation, Americans with Disabilities Act (ADA) Coordinator, By phone via our noise hotline at 503.460.4100 (OR), or 800.938.6647 (WA). 158 . We know some travelers need a little assistance getting on their way. Airline ticket counter and checkpoint hours vary. I love small local airports. In the TSA Pre-Check lane you may no longer need to remove the following items: If you don't have TSA Pre-Check, consider applying at PDX before departing for your next trip. Direct Contact Information Find direct contact information for DHS, its component agencies, and specific programs of interest. Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122).City and state must be separated by a comma followed by a space (e.g., Houston, TX) You can find more information on Wi-Fi access at https://www.flypdx.com/FreeWifi. Phoenix Sky Harbor International Airport (IATA: PHX, ICAO: KPHX, FAA LID: PHX) is a civil-military public airport 3 miles (2.6 nmi; 4.8 km) east of downtown Phoenix, in Maricopa County, Arizona, United States. You will not need to remove suit jackets or blazers unless requested by the screener. The charge is $3 per hour with a daily maximum rate of $12 per day with the seventh day free. *Security Checkpoint hours are subject to change. Consider parking in the garage and assisting your party into the terminal. Animals must be leashed. For more information, visit the TSA website. If my checked baggage is missing, damaged, or delayed, who can help me? Transportation Security Administration's (TSA) website. Disabled parking spaces are located next to the bus shelters in both the red and blue Economy Lots. Eugene; Bend Redmond; Yakima McAllister Field; . Customer Service - tel. When using pet relief areas, animals must remain on a leash. Please note that all Samsung Galaxy Note7 smartphone devices are banned from all planes in the United States. For information regarding prohibited items and screening procedures, please call the TSA Consumer Response Center toll free at 1-866-289-9673 or visit their website at www.tsa.com . Get started by filling out a few quick questions online. For emergencies, please contact our Communication Center at 614.239.4029. PORTLAND, Ore. - The Transportation Security Administration (TSA) today announced that local residents can enroll in TSA Pre at Portland International Airport (PDX) for a four-week period starting Monday, April 1, 2019. You can utilize the drop-off/pick-up areas located in front of the terminal building on the departure level, or take advantage of one of the many ground transportation options, including riding the TriMet MAX train, executive cars, taxis or shuttles that serve the airport. Security Checkpoint Screening. 2023 County Office. Staffed Daily from 6 a.m. 9 p.m. Lost Something? It is the state of Connecticut's busiest commercial airport and the second-busiest airport in New England after Boston's Logan International Airport, with over 6.75 million passengers in 2019. Traveling Alone We recognize that your most important concern is your child's safety and well-being. All passengers age 18 and older will need government-issued photo ID, such as a driver's license or passport, along with a ticket, e-ticket receipt or printed e-ticket confirmation. TSA Helpline You may call the TSA Cares toll free helpline at 1.855.787.2227 (Monday through Friday) ahead of your travel date with questions regarding what to expect during screening. You may submit the information by any one of the following methods: Once your concern or inquiry is investigated, a representative for the department will contact you by phone, if provided, or by email. Before sharing sensitive information, make sure youre on a federal government site. Contact your airline for information specific to your trip. It is a good idea to attach your name, address and telephone number to your computer and other electronics. Without advance consent of the parking office, your vehicle is subject to towing at your expense. Both the B/C and the D/E Security Checkpoints are open 24 hours, 7 days a week. The phone number is 866-289-9673, and representatives are available from 8 a.m. to 11 p.m. EST on weekdays and 9 a.m. to 8 p.m . Ticket Counter Check-in The airports lobby is open 24 hours, 7 days a week. Job Description. 7000 NE Airport Way Telephone: +1 503-288-0075 . County Office is not affiliated with any government agency. Airports with Global Entry Kiosks. Privacy Policy You may not leave your vehicle unattended. Emotional support animals must be kept in animal carriers while in the terminal if they can fit in a standard-sized cabin carrier, approximately 17x10x13, except when using the pet relief area. Should you require additional time when picking up your party, consider using the airport's parking garage directly across the street. We're here to help. PDX Parking. 2226 reviews of Portland International Airport - PDX "The Portland International Airport is a quaint, medium sized airport with enough breathing room to get through baggage check. The packaging on the locks indicates whether they can be opened by TSA. These are dedicated spaces that offer privacy for travelers and airport employees who need to express milk. Some airlines will only issue gate passes if the military member is being deployed to or from Afghanistan or Iraq. When do the airline ticket counters open? Phone number (877 . You can view it on the terminal map under 'Mail Drop. For recommendations specific to your flight, contact your airline directly. TSA recommends that you call 72 hours ahead of your travel date. Not contained in a clear transparent resealable 1 quart (1 liter) size plastic bag; or. . If you are traveling to a destination outside of Oregon, upon arrival you are subject to laws in that state. Please be prepared to provide government-issued photo identification (e.g., driver's license) and flight information. The indoor pet relief areas are located post-security. 2522 SE Jesse Butler Cir Ste . Gold Key Valet parkingFor the safety of our customers and valet staff during the ongoing COVID-19 pandemic, Gold Key Valet parking is temporarily suspended. Marked disabled parking spaces are located on each floor of the parking garage near the elevators. We don't track, store, or sell your information. For additional information on animal travel, visit the International Airline Transportation Association 'Travelers Pet Corner' and USDA, Animal and Plant Health Inspection Service 'Pet Travel'. Expect a response in approximately five business days. If you are picking up a passenger, wait for them outside. Be sure to put your name, address and phone number on all your luggage and carry-on items. Contact your airline for questions regarding specific ID requirements for travelers under 18. Inclement weather in other parts of the nation or severe local weather can sometimes impact services at Portland International Airport. Our goal is to ensure the safety and health of all passengers at our airport, and for this reason, we have established specific rules for people traveling with animals. No reservations are taken for the parking garages or Economy Lot. Their duties may also extend to securing high-profile events, important figures and/or anything that includes or impacts our transportation systems. Other animals (including dogs and other kinds of animals that provide emotional support) are only allowed in the airport if traveling with their owner or being shipped by air. Follow the signs near carousel 2 in baggage claim. Please allow up to 30 minutes for your wheelchair to arrive during peak travel times from 5:00 a.m. to 7:30 a.m. and from 10:00 a.m. to 2:00 p.m. To learn what to expect at the TSA security checkpoint with medical devices or to request special accommodations, please contact TSA Cares 72 hours prior to traveling by calling 855.787.2227 weekdays from 5 a.m. to 8 p.m. PT or 6 a.m. to 5 p.m. PT on weekends and holidays. Do not place anything on or under the electronics when putting the items in a bin. Yes, there is free Wi-Fi access in the terminal, rental car center and TriMet MAX platform. Portland International Airport 5/5 . East Security Checkpoint 3:45 a.m. - 10:30 p.m. West Security Checkpoint 4:45 a.m. - 9:00 p.m. Yes, there are three pet relief areas: one outside and two inside the terminal. 7000 NE Airport Way United Airlines - Airline Tickets, Travel Deals and Flights If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JS . We offer disabled parking at a discounted daily maximum parking rate of $12 per day for vehicles displaying a valid state-issued disabled permit, placard or license plate. Marked accessible parking spaces are located on each floor of the parking garage near the elevators and next to the bus shelters in both the red and blue Economy Lots. Children 12 and under, as well as passengers 75 and older, are allowed to leave their shoes on unless additional screening is necessary. For that reason, it is recommended that you contact your airline in advance to ask about their gate pass policies. Toll free airline phone numbers However, after you have gone through security, you may purchase food to take on the airplane. If you decide to lock your checked baggage and TSA cannot open it, then the lock may have to be broken. Staffed Daily from 6 a.m. - 9 p.m. Information & FAQs. For contact information, please visit our Airlines page. As you leave the terminal and enter the Short-Term Garage, you can also pay at any of the Quick Pay kiosks located in the tunnels and on the 1st and 4th floors of the parking garage. Phone: 541-682-5430. If you simply need to drop off or pick up someone at the airport, you can use the drop-off/pick-up areas located in front of the terminal building on either the upper level or lower level roadways. Typically, you can check-in online, over the phone, on your airline's smartphone app or at the ticket counter or kiosk. The Uber, Lyft, and Wingz pick-up area is located on Island 2 on the lower roadway outside of baggage claim. If your bag is unlocked, then TSA will simply open and screen the baggage. High speed (ASA/ISO 800 or higher) and specialty film should also be hand inspected at the security checkpoint. For instance, your airline may require a birth certificate if you are not purchasing a seat for your child, as they have age restrictions for children flying in your lap. Identification Learn about ID requirements. Declare these items for inspection at the checkpoint. Track Flights, Search Fares, Locate Airlines. Contacts. Yes. U.S. Department of State - Bureau of Consular Affairs website. Call your airline in advance to determine whether your animal is to be picked up at a cargo office or in the terminal. Portland Int'l Airport (PDX) Salt . Ground Transportation. As provided for in the Americans with Disabilities Act and equivalent state law, a service animal is a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. I'm traveling with medical devices. Fort Wayne International Airport (IATA: FWA, ICAO: KFWA, FAA LID: FWA) is eight miles southwest of Fort Wayne, in Allen County, Indiana, United States.It is owned by the Fort Wayne-Allen County Airport Authority. You can drive and leave your car in one of the convenient parking facilities. Taxis are located on Island 3 on the lower roadway outside of baggage claim. Attach only identification tags to the outside of your baggage with your name, address and phone number. However, if you're not sure where you lost your item, don't hesitate to also contact the PDX Lost and Found office. If you have questions regarding the Global Entry program please contact the CBP at 1.877.227.5511. *Due to the coronavirus pandemic, if you are picking up a passenger, please wait for them outside. Now, counterterrorism and homeland security officials in the federal government work to imagine the unimaginable and enhance defenses to prevent the ever-changing and growing threats to aviation . Outer Coats Coats must be placed in your carry-on baggage or in a bin for the X-ray machine. Where do I catch MAX, the light rail train? Can a non-traveler go through security to meet or escort a passenger? PDX is open 24 hours a day, 7 days a week. It is the second busiest airport in Arizona, after Phoenix Sky Harbor International Airport.. Travelers should contact their airline directly regarding fees, documentation, animal carrier guidelines and health requirements. You will be provided an estimated wait time when you call. Express Lanes are restricted to those who qualify. Travelers are pre-screened and must be flying on a participating airline to utilize the TSA Pre-Check designated lane located at both checkpoints. Directions: The Global Entry enrollment center is located on the third floor, one floor up from the departures level. This is true even if an animal carrier is not required by the airline. TSA. About Us Contact Us Gate passes are issued solely at the discretion of the airline. The charge is $4 per hour with a maximum of $24 per day. When using pet relief areas, animals must remain on a leash. Third party advertisements support hosting, listing verification, updates, and site maintenance. Passengers traveling with medication and/or medical issues should be aware of the following Transportation Security Administration guidelines: You must declare medications to TSA at the screening checkpoint if they are liquid, gels or aerosols, and they are: Medical Considerations If you have medical documentation regarding your medical condition, you may present such information to the security checkpoint screener to help inform them of your situation. Lost and Found Locate items left at a security checkpoint. If you wish to escort your child to or from an arrival or departure gate, you must first obtain a gate pass at the ticket counter of the airline on which your child is flying. Noise Event Report Please provide the following information: Where do I pick-up an animal that was shipped to PDX? An official website of the United States government. Contact Us. Make sure you keep your luggage with you at all times. Bikes can also be shipped via all cargo carriers. Can I still fly if I don't have a valid ID, or if my ID is a temporary paper copy? TriMet Yes. Portland, OR 48 115 43 10/6/2022 We went there to enroll in TSA-Precheck. Be sure to allow additional time for potential lines at the counter. I left something on the aircraft, how do I get it back? If your identity is confirmed, you will be allowed to enter the screening checkpoint. This also includes liquids (including juice) or gels for diabetic or other medical needs; and gels or frozen liquids needed to cool disability or medically related items. Pets are not allowed inside the terminal complex, unless in a kennel - except working dogs on a leash. Contacts Hours Reviews (20) Related places Get directions Photos page . Can I bring my pet into the terminal if I'm not traveling? Contact your airline for opening and closing times. Steff D. Elite 2023. Due to COVID-19 were limiting the number of people inside the terminal to minimize congestion. Airline Information 1. The airport's parking staff will gladly provide free assistance 24/7. Airport Contact; Closest Airports to PDX. the Transportation Security Administration asks that you either leave your bags unlocked, or use a TSA-recognized lock to lock your bag. Airlines Serving PDX Most airlines will accept two forms of non-photo identification; it's helpful if one of them has been issued by a state or federal agency (such as a U.S. Social Security card). Someone from our customer service department will be in touch soon to follow up. If you plan to request a hand inspection of your film, please carry it in a clear plastic bag, to expedite the screening process.
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