News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. A petition was recently set up on the website www.change.org to show support for the continuation of live music at The Jolly Farmers after several complaints from a neighbour. The aim of the charity is to support local residents who are concerned about crime such as burglary, scams and anti social behaviour. As the plans on larger properties can be at very broad scale (big site, small plan) even the thickness of a thin pen line showing the land boundary as drawn on plan can translate to a wide line on the ground even if set out by a land surveyor. If your neighbour is a tenant, you could contact their landlord. The council has powers to deal with noise that is considered a statutory nuisance. You could use a mediation service if raising the issue informally does not . For more information, please see our Corporate Complaints Policy (PDF, 234.68 KB). With her application, Ms Z presented Certificate A saying she owned all the land covered by development, the Ombudsman writes. It was only a week since the council had issued its Section 114 Notice, to become only the second local authority in England in 20 years effectively to declare itself bankrupt. 25.6K Followers. He disputes that the number of complaints he sends to the council is unreasonable, and says the emotion he can sometimes show when sending them is a symptom of his frustration at feeling ignored by the local authority. When the council finally got round to replying to the Council Tax-payer, it claimed that the court orders gained by Mr X and Mr Y were immaterial to its consideration of the planning application. Croydon Council is pressing ahead with low traffic neighbourhoods (LTNs), undeterred by criticism from a neighbouring authority. The law uses the word shall, meaning it is mandatory on the council to reject such an application. 535 Following. 3 1 March 2021. The Ombudsmans report says, I have called the complainant Mr X. It confirmed it had written to the neighbour after the residents initial report of him urinating down the drain and the tenancy team would continue to monitor the area. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Woman arrested after four boys die in Sutton house fire, Nine months on and council tenants are still being ignored, a damning report from independent consultants found systemic failures and incompetence at the council and its repairs contractor, Axis. My own follow-up email to Heather Cheesbrough of July 27, was ALSO copied to Katherine Kerswell and Cllrs Hamida Ali and Jason Perry. Night hours are 11.00 pm until 7.00 am. Hewitt has spent most of the past year researching and following up countless other instances of appalling conditions in council and housing association homes. Croydon road traffic can be congested and parking is in short supply; but drivers dont have far to go to reach major roads such as the A23. But with this report, it is impossible not to imagine the impartial, objective observer drafting it raising their eyebrows while muttering aloud, They did what??!!. Putting aside the likely unauthorised blocking of the highway, the demolition works were in direct breach of Condition 5 of the permission, which required the submission and approval of a Construction Logistics Plan before development commenced. Croydon councillors vote against 15% tax rise. It seems like this website loves to stick the boot in on the Croydon Planning Department. I also note that under Licenses and Certifications your Linkedin profile STILL includes CMLI though as you know, I was informed by the Landscape Institute (in November 2020) that you had not been a Chartered member since May 2013! The council generally adopts an escalating approach to noise enforcement and can deal with unreasonable . News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. But Inside Croydon is aware of formal complaints being filed within the past month about the supercilious and condescending approach of senior council officials to Regina Road residents at recent meetings. If Ive read this right. Other than essential front line services, Planning is the thing that Croydon Council has let down the people of Croydon the most on and continues unaddressed at a high level in the council. Booth seem likely to be left considerably out of pocket because of the necessity, through the councils actions, of undertaking anothr court case to get Ms Zs garage off their land. For reasons that should be obvious when dealing with local authorities and their planning departments, the Ombudsman tends to try to avoid becoming enmeshed in disputes between the public and their councils planners. If we receive a complaint from you about neighbours playing loud music, we will send a letter to the alleged offender(s) asking them to keep the volume down. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. , No answers of course, from anyone. If your neighbor complaint is more of the barking dog Croydon Council installed a new CCTV camera in the town centre, on Charles Street, in November 2019 following complaints about inconsiderate parking by the Q-Park car park. Yet a Labour-run council has axed its meals on wheels service even after paying its outgoing chief executive more than 600,000, it emerged yesterday. It then adds, in what appears to be especially restrained understatement: One day after the court granted this order the council approved the planning application at the crux of this complaint.. croydon council complaints about neighbourssunshine coast regional district real estate Comments Off on croydon council complaints about neighbours June 9, 2022 If the noise continues and we can see from your diary that it is unreasonable and therefore could constitute a noise nuisance we will serve an informal notice on the alleged offender. According to senior council sources, the HRA has more than 900,000 earmarked to pay for a borough-wide door replacement project but the work has been delayed because a council official has not approved the work to start. Contact the police if your neighbour is breaking the law by being violent or harassing you. As we read it, the inclusion of the bracketed text effectively means that the contribution could be spent on anything, without restriction and not necessarily even within Sanderstead. The Planning department can advise on height of wall needing Planning Permission (PP) , which will depend on whether the wall is alongside a highway. On Monday (21 December), the councils antisocial behaviour enforcement team shut 70 Alford Green in New Addington just hours after Croydon magistrates agreed a formal closure order. The other key Legislation is the Party Wall Act , affecting construction on and near boundaries. The problem is we will never get rid of the shit people in the council, because no other borough will recruit from such base material. The same complaint that the council had been sitting on for almost three months. Class F hard surfaces incidental to the enjoyment of a dwellinghouse, PART 2 Minor operations The complaint included reference not only to the unlawful tailpiece but also to what I maintain were misleading statements made by the applicant, the agent and council planning officials alike leading up to the committees decision. Croydon Council had been dealing with our formal complaint for three months by this point. Mr X also contacted Ms Z directly asking her to stop the trespass. croydon council complaints about neighbours. Croydon is an amazing and quaint beautiful town on the Savannah Highway in Queensland, make it part of your journey to Cairns or Tropical North Queensland. Attribution. 28 June 2021 . There is a borough-wide issue in council blocks with damaged and vandalised security doors. If you are a tenant or live in a strata scheme you may have other options for . Or they could do the work and charge for it. Why havent they been made to stop work? The planning committee approved the application. By far Croydon Council is the worse Borough ever. Heather Cheesborough said in writing The application was accompanied by an application form in which the applicant had signed Certificate B to state that the notice had been given even though it had not (and she was given numerous pieces of evidence including a postmarked envelope) and that I had been given notice of the forthcoming planning application even thought by her own admission she knows that I knew nothing about it until after it had already been made. You can help us keep the borough looking clean and tidy by reporting untidy or eyesore gardens. I got quite a waft from the other side of the road as it hit the ground. Conwy. If you could bottle the dignity and resilience of the people weve spoken to and sell it, youd make a lot of money, because they have to put up with so much more than most people, Hewitt told Inside Housing. Families have had their lives completely destroyed by this. South Croydon wasteland. The gaslighting is astonishing. Long-term damage: the unlawful demolition of 89 Hyde Road could lead to the unironically named Quantum Homes to build a block of nine flats on this junction, When senior officials in Croydons planning department refuse to acknowledge their own serious errors, can residents rely on the councils complaints system? If it is longer the Council may ask customers to explain why they could not complain sooner. If it ever re-opens, perhaps buying a ticket to an event there would entitle the ticketholder to go and throw things at the prisoners in the dungeon ?! Before making a complaint to Council first discuss any noise issues with your neighbour, or the person responsible for the noise. . There doesnt seem to be any accountability so how will things change? Read more: Developers given free rein from a council with no controls Labour councillors in several wards have lodged formal complaints on behalf of their residents for months on end, as the homes security is being placed at risk, and break-ins at the blocks have become more frequent, vandalism and drug-dealing has been an issue. By STEVEN DOWNES, The shame that wont go away: the latest edition of Inside Housing magazine, featuring Regina Road and ITV News reporter Dan Hewitt. Akton Recruitment has an opening for a SHELTERED HOUSING MANAGER ROLES AND RESPONSIBILITIES OF THE SHELTERED HOUSING MANAGER _____ To promote, encourage and support the continued independence and well-being of the sheltered housing tenants by monitoring, enabling and meeting the necessary support needs To assess, review and respond to ongoing support and housing needs of sheltered housing . The site now floods on a regular basis. This section has information about making a complaint about neighbourhood noise. The you can get help for rough sleepers through StreetLink. Perhaps we can apply for planning permission to excavate one? You can complain if you are unhappy about how a council service has been delivered or if the council have failed to deliver a service. Quantum Homes, their work on Pollards Hill South . The councils Housing Revenue Account is a ring-fenced fund used to run the boroughs council homes. It will add to the already overloaded drainage and sewer systems and should be refused.. They remain so. News & events from Croydon Council. Once this form has been completed, the information will be forwarded to the relevant team for action. If theyre going to hire more managers isnt it better that they understand quality management , ISO 9001 and all that, to ensure that complaints seldom arise in the first place? The councils excuse was that the impact of covid on the councils working practices and due to the council having cut staff. In the instance the council agrees with you, and the noise is a deemed a "statutory nuisance" (ie that it is a nuisance under law), they can issue an "abatement notice" which tells your neighbour that unless they stop they will be prosecuted and might end up with a fine of 5,000 for domestic premises and 20,000 for industrial or . What a shit show the planning department is. Many residents have already chosen to take advantage of the scheme to plant trees as groups, contributing as little as 3 per person, raising the full amount as a team." Shouldnt be a problem. He and Mr Y will now incur more time, trouble and expense in returning to court to seek a further order for removal of building work. SPD2 is the document that has caused so much harm in Croydon and continues to do so. Its time there was a full investigation into the relationships between developers, members of the Council and Councillors. When the law is broken there must be legal redress against the vandals (developers) and where the council fails to take action against those responsible for such failure. The only plan showing location was a red-line plan showing the outline of the whole curtilage of Ms Zs house at 1:1250 scale. Youre having a larf. They own land built on by Ms Z. You could use a mediation service if raising the issue informally does not work. The complaints process - Stage 1 Once your complaint is received, the relevant department will aim to deal with it as quickly as possible. Other Council workers seem to get more sympathy from this website, but not the Planning Department. Antisocial behaviour. This time, through a relatively minor boundary dispute between neighbours, the Ombudsman has exposed massive levels of incompetence in the councils planning department. How things have been allowed to get so bad is beyond belief. Inside Croydon understands that council tenants affected by the neglect and disrepair of their homes had not been given the courtesy of first sight of the report.. Councillor Ali - who, after six weeks, has yet to fulfil her promise to meet in person . There was not, and has been no sign of any action by the councils planning enforcement officials. As well as sending your report to the council, we put it online, so everyone can see where the recurring litter hotspots are in your neighbourhood. Croydon Borough Neighbourhood Watch Association. The leadership is helpful, creative and always supportive. having more team managers respond to complaints. Most councils have yet to confirm plans, with about a third indicating they may propose a 3% increase. Try to solve the problem informally by talking to them. Support is available for you or someone you're worried about. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, View a printable version of the whole guide. michael greenspan dorie; back house for rent la puente; vertikalna pegla na paru iskustva; burlington careers sign in; party rentals jacksonville fl If you have a problem about noise you should start by trying to talk to your neighbour. They made the council aware of the dispute over land ownership and the 2018 court judgement. This time, through a relatively minor boundary dispute between neighbours, the Ombudsman "Led by an independent external housing specialist, the inquiry will look at what has . Our approach. Croydon Councils antisocial behaviour officers have been busy helping residents in their battle against criminal and offensive neighbours, successfully securing a number of Premises Closure Orders (PCOs). If you live in a House in Multiple Occupation (HMO) please contact your landlord or managing agent. as far as I could ascertain from our neighbours, plastics/etc and food were collected from . Fifteen million Brits plan to celebrate the Queens 70-year reign wi Normally a Councillors mail bag is full of important, but not life threatening, mail and emails regarding missed bin collections, planning issues and complaints about noisy neighbours. The council warned the full impact won't be known until strike day but as of Monday, February 27, it has been told 11 of its 63 schools will be shut, 16 partially shut, 16 open, and the . Follow these steps if you have a dispute with your neighbour. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. Ive had a very similar experience where the planning department have been willing to allow a developer to break law, planning policy and mandatory policy. The listing numbers complaints to the Local Government Ombudsman: Birmingham received 257 last year, with our neighbours to the north, Southwark (198) and Lambeth (186) taking the runners-up spots. Noise nuisance. I am so glad I dont work for Croydon Planning Department. It's all public. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Please select Council property Housing Association Private rented Owner occupied. On 22 July 2021, I informed Robert Snodin, (then-) Trees and Enforcement Team Leader, that this developer had already breached pre-commencement Condition 5 [Construction Logistics Plan (CLP)] and Condition 15 [tree removal]. open 9am to 4pm, Monday - Friday. There was understandable disgust and anger, from the Riddlesdown RA members as well as the long-suffering Newlands, that the council had left it so long before introducing this new excuse for the already totally unacceptable and disrespectful delays. Three clicks and you're done. animal camouflage reading comprehension; . Taxpayers seem happy to allow their money to be thrown around paid to service providers without any regard for whether suppliers are doing a good job.We need tighter controls to improve standards. 3 0 Nov ember 2021. It is established case law that local planning authorities cannot withdraw and re-issue decision notices to correct such errors.
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