You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. My event is cancelled or postponed - What do I do? Search for the event that you would like to sell tickets for. Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. viagogo charge for cancelling sale. In the case a Seller has not confirmed a sale within forty eight (48) hours, or in the case a Seller Reports a Problem the Seller, including without limitation, may be subject to a replacement fee, other charges, and/or other consequences as specified in Section 5. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. hempcrete australia cost viagogo charge for cancelling sale. Under no circumstances is viagogo liable for any additional costs You incur if you purchase tickets from a third party for tickets you were unable to purchase on viagogo. Report a violation. 2.11 Collecting Payment. We often link to other websites, but we can't be responsible for their content. When I clicked to 'report a problem' thinking o could explain the situation, I just got a messaging saying the order had been cancelled followed by an email saying my card would be charged 20 (from card details I was told were only required for ID and would not be charged). The Sellers and the Buyers are hereafter jointly referred to as the Members. We often link to other websites, but we can't be responsible for their content. 6.11 Permitted use. In its FAQ for Can I cancel my sale? I'm Travelling - where and when will I receive my tickets? You also agree not to separately contact the Buyer at any time for any reason. Comments: 0. I also don't have my tickets either! the price it is sold for on the primary market). it says No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. 2.10 Collecting Payment. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. All sales and bids are final. I demand to speak to a manger or someone in charge immediately Sellers: once your tickets have sold, viagogo charges a service fee. This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. In the event you are reselling tickets for commercial reasons, you warrant that you have the right to do so. You are not permitted to use this website other than for the following, private, non-commercial purposes: (i) viewing this website; (ii) buying and/or selling tickets on this website; (iii) viewing transaction details; and (iv) making use of other facilities that may be provided by this website. This does not prevent us from varying these terms without reference to them. Viagogo were not able to supply them at the last minute and offered a refund. I demand my money back as they never made the concert due to it being outside on the heat. If You receive tickets from the Seller that are not the tickets you ordered or tickets that are invalid and not honoured at the venue, we strongly advise you to contact Contact Us to report the issue. None of my emails have been responded to. The Sellers ticket will be de-activated and a new ticket will be issued and sent to the Buyer in line with the agreement between viagogo and Paris Saint-Germain. Such sellers have no right to Report a Problem and the order is automatically confirmed immediately after the sale. 2.8 Payment Authorisation. list of all forged in fire contestants; brothers taste of asia shut down; john o'mara gangster squad; If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. 17th February 2017 - confirmation of ticket purchase 1.3 viagogo Guarantee. Sellers can Report a Problem using the Report a Problem link on the online confirmation page. We reserve the right to withhold payment if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. You may find other users information to be offensive, harmful, inaccurate, or deceptive. Piggyback tickets may not be sold in the same listing. We expressly disclaim any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services, the site, or the suspension, termination or malfunction of the services or the site. I have contacted Customer Support as your website states 100% guaranteed tickets! Except as noted in Section 2.9 a), the Seller must confirm the order within forty eight (48) hours of the sale of the tickets. Tickets came for 25/6/17. Sellers will be able to see the service fee and taxes on our fees before completing the sell process and committing to sell their tickets. Roberta 7252728292 on 18 August 2022 about Viagogo in category Entertainment Company. I bought 4 and spent 440 whilst tickets are still on sale for 40 each. and how does an unforeseen circumstance suddenly make you require tickets to a concert? 7.2 Copyright. The Seller will be paid 5 - 8 days after event if the delivery of the tickets was successful to the buyer. Please use caution when using the Site and remember that there are risks of dealing with people acting under false pretences. 7.1 Ownership of Intellectual Property. This is unacceptable practice and I will pursue this constantly until resolved. We do not control the information provided by other users which is made available through the Site. If for any reason your tickets are returned to Us or cannot be delivered We will attempt redelivery up to a maximum of three times. online tickets: afrikaans is groot south africa, ticket hasn't been refunded after re-listing, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk. Once the Buyer finds a matching ticket, the Buyer notifies Us with an "offer" that the Buyer is willing to purchase the ticket. I am disgusted that tickets were sold when they were not there to sell plus not being informed and no tickets or even refund to purchase more tickets. 6.10 Notices. 2.2 Registration. 2.2 Registration. Editor, Marcus Herbert. When We receive an offer by PayPal, We will obtain an authorization from the Buyer's PayPal account equal to the price, booking fees and delivery fees for the tickets. This fee is displayed in the selling process and covers the cost of marketing your tickets to millions of potential buyers worldwide. I'm sure a massive company like yourself doesn't care about the odd thousand pound here or there, but to normal families this is our livelihood. You may only use the Services if You can legally enter into and form binding contracts. Our address is viagogo AG, Rue du Commerce 4, 1204, Genve, Switzerland. We will collect proof where this is possible but in some cases viagogo reserves the right to refund the buyer and not pay the seller even if proof of non entry is not presented. If you can't find your event, you can tell us about it here and we'll add it to our website After reading a lot of negative reviews, I had second thoughts. When You sell tickets on viagogo, provided you provide the exact tickets listed for sale and the ticket Buyer successfully gains entry to the event, viagogo guarantees that you will be paid for your sale. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. To sell your spare tickets: Click on the "Sell Tickets" button on the top right of the home page. Since the email said I had 48 hours to confirm the order I did not think I would need to post them today. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. The Buyer name and address is provided to Sellers for the sole purpose of delivering the specific purchased ticket(s) and may not be used by the Seller for any other purpose, either in connection with such delivery(ies) or separately from such delivery(ies). Hi i am very annoyed and feel very let down by your team. We will cooperate to ensure that violators are prosecuted to the fullest extent of the law. 2.10 Seller's Confirmation. 0 . Seriously people need to take responsibility for themselves. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. Order Number [protected] I was directed to Viagogo site NOT an official site and find I have now paid $747-85 for tickets valued at $329. mrs browns boys show tickets - no tickets. If you have any further enquiries please visit our help centre. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. . Note that Your payment may be withheld if you violate this clause. 6.5 Tax Indemnity. I have received no contact re the rearranged date of the June event. If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of this Agreement shall not be affected. You agree that We may report any activity that We suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. Cancelling it so close to the event is not acceptable, as explained we are both self-employed and have taken the day off for this event. viagogo AG is registered in Switzerland, Company No. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. I don't know if I need to talk. I have not yet received a refund for the above tickets. 0. How do I unsubscribe from your newsletter? We were due to see Ricky Gervais at the Mayflower in Southampton today, Monday 19.6.17 at 7.30pm. I sent my two platinum tickets for the ICC champions final to viagogo on Thursday after speaking to one of your customer services by courier. viagogo charge for cancelling sale; blog Tech. https://www.youtube.com/watch?v=mGXViB2y2ys. My event is cancelled or postponed - What do I do? viagogo Entertainment Inc, which is registered in Delaware, United States of America, offers a service on its Internet site at the address www.viagogo.com (hereafter, the Viagogo Platform) that brings together sellers (the Sellers) of tickets for shows or sporting events (the Tickets) and buyers (the Buyers) for these same Tickets. Address: viagogo, Rue de Lyon 109, 1203 Genve, Switzerland. I was then told by six people, spanning Friday to Saturday (currently 18:53) that they were about to 'go live' and be able to be sold any minute. In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. You warrant that you are over 18 years old and have the legal capacity to make the transaction. I want to go to the rearranged concert or receive a full refund as the error was Viagogo's. On Tuesday (June 13th), I ordered 2 tickets to see Steely Dan perform at the O2 centre in October ([protected]) and managed to grab decent enough seats for as much as 483.79. women's ray ban sunglasses sale; cnut the great cause of death. 4.1 Double Posting and Removal of Tickets. 6.5 Tax Indemnity. The software and the Site, including without limitation all text, graphics, logos, buttons, images, audio clips, and computer programs, are the property of viagogo or its suppliers, and are protected by country and international copyright, trademark and other intellectual property laws. You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on the Site. Can I pick up my tickets instead of having them shipped? If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. 6.11 Permitted use. 21 July 2021 at 2:53PM edited 21 July 2021 at 2:55PM pbartlett Forumite 1.4K Posts The price of 2 tickets was $290, and the fees were $100 - around one-third of the ticket price. I cannot believe that I have been charged nearly 80 extra to what was on the final screen at confirmation of purchase. 1.4 Modification. 3.2 Other Information. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Purchased x5 tickets for mrs browns boys in cardiff motorpoint arena for 15.6.17 back in october 2016. Copyright viagogo Entertainment Inc 2023, I understand the answer but I dont like it. We reserve the right to prohibit users from posting tickets on viagogo if they are not able to provide the exact tickets they posted on viagogo. Is this your company? You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. 2.13 Seller Payment. When booking on viagogo, even when you select the amount of tickets you want e.g. Shouldn't someone be keeping track of sales and preventing things like this from happening? As far as viagogo are concerned person A can not cancel listings on person Bs account. If (a) a sale is cancelled for any reason; (b) we reasonably believe that you have committed fraud or other illegal act or omission during any buying or selling activity; (c) you leave a sale unconfirmed for more than 48 hours and do not Report a Problem; (d) subject to the exceptions set forth in Section 2.10 and 2.15, you aren't able to deliver the exact seats that you listed on the Site or send the tickets (and related passes if any) on or before the Must Ship By Date or you otherwise fail to fulfill the sale of your tickets or related passes; (e) you send incorrect, misrepresented, invalid, fraudulent or counterfeit tickets or related passes for any sale or portion of a sale; (f) You otherwise owe viagogo a specific amount; or (g) You otherwise breach this Agreement or owe Us a specific amount, then you authorize viagogo to withhold payment or charge your Payment Method any amount you owe us and all costs viagogo incurs due to your conduct, including but not limited to, a late shipment fee or late delivery fee, reprinting fee, shipping re-routing charges, the cost of replacement tickets or related passes, coupons, gift certificates, refunds, and other costs required to compensate the Buyer or Seller for his or her bad experience, with a minimum charge of $30 per ticket (or the equivalent in their listing currency). It's not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. Copyright (c) 2006-2023, viagogo AG. safemoon price prediction 2025 . Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Viagogo. You may find other users information to be offensive, harmful, inaccurate, or deceptive. The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of viagogo and protected by country and international copyright law. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable solicitors' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. As a Buyer, You grant viagogo permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. In addition, You shall not now or in the future contest the validity of viagogo's Intellectual Property. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. Any postal mail sent to this address will take a minimum of 14 days to reply, so please use the contact us link for a quicker response. If You have a dispute with one or more members, You release viagogo and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute. The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. If You do post your ticket for sale on other marketplaces, you are required to remove your ticket from the Site immediately if your ticket sells elsewhere. I'm Travelling - where and when will I receive my tickets? To post a ticket for sale on viagogo You must first register with the Site. Kind regards So; I went on the hunt again, and found some more decent(ish) tickets for the extortionate price of 500.44 ([protected]) with an absolutely absurd bookin fee, but again, I'm not here about the price, I'm here because, as you can probably guess, early this morning I received another email informing me that the purchase had AGAIN been cancelled. Viagogo has advised customers who cannot attend a rescheduled event to. We take no responsibility for such issues. Jason Ridout, Listing number [protected] Stolen property includes items taken from private individuals, as well as property taken without authorisation from companies or governments. PLEASE CALL ME - DETAILS OF CANCELATION BELOW - I HAVE NOW LOST AROUND $1000 BECAUSE OF U GUYS NOT CALLING - I NEED YOU TO HELP AND PAY ME WHAT I AM OWED! Hannah Goodbody. During this time, the Site will be temporarily unavailable. 2.6 Pricing Formats. We make no warranty with respect to the software, tickets, events, and services provided on the Site, or that sellers or buyers will perform as promised, and We expressly disclaim all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. No tickets arrived so on 15.6.17 I rang to be very ridley told there were no tickets available and they had sent an refund & email on 13.6.17 (Of which I never recieved). (c) You otherwise owe viagogo a specific amount; or (d) You otherwise breach this Agreement or owe Us a specific amount, then you authorize viagogo to withhold payment or charge your Payment Method any amount you owe us and all costs viagogo incurs due to your conduct, including but not limited to the cost of replacement tickets or related passes, coupons, gift certificates, refunds, and other costs required to compensate the Buyer or Seller for his or her bad experience. ; ; Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns. power bi relative date filter include current month; viagogo charge for cancelling sale. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable attorneys' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by viagogo, other than a VAT invoice if relevant and if requested by the Buyer and viagogo. I was very annoyed by this as there was no warning and to make the situation worse when we went to the concert on Monday the ticket office said they would refuse our tickets because you had sold them for an unacceptable amount and they should have been 30 which is what they were selling then for on the door. Due to the change in venue which is completely understandable, It feels to me I wasn't offered / or giving adequate advice support to get my tickets amended to attend the new venue. Such notice shall be deemed given one business day after the email is sent. Be the first to hear about special offers. In Eastnor castle, not specified as outdoor. viagogo charge for cancelling sale. Consequently I now have the tickets to find I paid 349 for 2x tickets with a face value of 75 each. All trademarks are owned by their respective owners.OzBargain is an independent community website which has no association with nor endorsement by the respective trademark owners. 6.8 All Sales are Final. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. The Seller is responsible for determining whether it/he/she is required to account for VAT (UK or other), GST, sales tax or other similar fees (collectively, Tax) on the sale of the ticket. Subscribe. You agree that We may report any activity that it suspects violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. We may also first deduct any amount you owe us from any amount we owe you. To register, You must provide your real name, address, phone number, and email address. The OP never checked properly on either of their accounts if the listings were cancelled. Tickets may be substituted with comparable or better seat locations with the Buyers approval. 2.1 Requirements. You also warrant that you own the tickets and are authorized to transfer or resell the tickets. You agree to indemnify and hold viagogo and (if applicable) any parent, subsidiaries, affiliates, officers, directors, attorneys, agents and employees, harmless against all liabilities, costs and expenses (including reasonable attorneys fees) incurred by viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents, attorneys and employees that arise out of any claim asserted by a third party that involves, relates to or concerns any of your actions or omissions on this Site. The use of automated systems or software to extract data from this website for commercial purposes, (screen scraping) is strictly prohibited. On my account it says that customer support is no longer possible as I have been refunded (see photo attached) On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer. Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. To register, You must provide your real name, address, phone number, and email address. Try arrived at 12.37 pm through proof of postage. All sales and bids are final. I bought two tickets for $355.52 to Louis Theroux for the Melbourne venue on 19/01/2020 and thought I was buying it through My name is Georgette Roy of Fredericton, N.B.
viagogo charge for cancelling sale
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