In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. I'm down to one last account, and would like some guidance on how to tackle it. I suppose they need to provide: Proof of contract - with sign-on and termination dates. I use Credit Karma to keep track of my record, although I haven't been on the non-tax side of it for a while now. I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. I then, on my own terms, proceeded to pay on my account whatever I could afford via their website. Maryland Residents: This agency is licensed as NMLS ID # 930053. How does that work ? If so, what's the best way to have them do this? 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. The only advice I can offer you is not to feed into their urgency. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. I was so close to a derogatory free report. I just want to know who to pay to make sure things are taken off of my reports. Work with Sprint directly if they still own the debt. Convergent Outsourcing's other names I would discuss with them there was no contract. It's advisable to send a debt validation letter via certified mail to get confirmation of receipt and to create a paper trail. Sign up to receive our free weekly newsletter. If they agree that the entry is inaccurate, theyll remove it from your credit report. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Work out a payment plan, If the collections debt is paid there would be nothing to put on the credit. I want it removed entirely. All rights reserved. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. @new_earthThank you for sharing. Convergent Outsourcing does not accept payment in exchange for credit deletion. My ultimate goal is to get the collection account off of my credit reports. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. But, I believe that a majority of the amount that they are claiming that I owe is due to an early termination fee - on an ipad account that I don't believe I terminated early (i.e. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Press question mark to learn the rest of the keyboard shortcuts. This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. It will pass in time. Doubt they will remove it. Balance due is 1700. I canceled account with sprint on june 14, didnt payoff devices immediately and now since 7/28 i have convergent outsourcing on my reporting not willing to discuss removal at all. I owe 1,700. Contact Convergent Outsourcing Contact Us If you are trying to stop calls from 770-870-1070 Convergent Outsourcing, please visit our Stop Collection Calls From Convergent Outsourcing page. They stop taking the money out of my account and listed it as a paid debt on my credit report. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Some dont. If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. If Sprint sold it, you may have gave Sprint free money as they have no legal right to collect anymore but still legally owe Convergent. he said this was a bill collection agency. Renton Washington, Convergent Outsourcing , Inc Galaxy Asset Purchasing , LLC I recieved a bill past due in the amount of $4,505.44. There are plenty of articles available if you want more information and tips on how to improve your credit and reach your financial goals. Please note that it is Sprints policy to have its Outside Collection Agencies report any unpaid debt to the 3 major credit bureaus; If the customer reaches a settlement arrangement with the agency and pays the agreed upon amount the reporting will be changed to show a charge off settled in full. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. So i tried a lot and they wont do PFD, should i just pay to sprint and they would just have to delete the collections from my report ? Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington. We have been in business since 1950 and are a longtime member of ACA International. How those businesses take care of those complaints is what separates good businesses from the rest. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. This company is horrible. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. I got the collection agency's name and with that emailed them for an account number. Copyright 1997-2023 Ripoff Report. The account is in the amount of $621. Convergent is required to password lock receipts due to housing sensitive information. Suite 100 Renton, WA 98057, Phone number: 800-444-8485 Website: http://www.convergentusa.com/. Also make sure to file a complaint with your state attorney generals office. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Email. I had a Spring sent to ERC. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. If Convergent Outsourcing, Inc., contacts you, it means its pursuing you for an unpaid debt. If push comes to shove and you need to take legal action, its your word against the agencys. Guaynabo, PR 00968. this link is to an external site that may or may not meet accessibility guidelines. I was told I owed Cox communications 200 dollars from over 5 years ago. Since I paid what I owed to Sprint how can they possibly own this debt? Sent collection notice for a bill with a wireless provider I have never used. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. He confirmed that after paying CO, Sprint would delete the account from my CRs. We sincerely hope this represents a satisfactory resolution to your concerns. Copyright 1997-2023, Ripoff Report. As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. I never signed a contract). The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. b***@convergentusa.com. We have reviewed the complaint and the related matter. I got a letter stating I owed monies to Sprint. It was gone off my reports within 2-3 days. If that means pay in full, so be it. In business since 1950, Convergent is one of Americas leading collections agencies. I'm a 100% disabled veteran and have worked diligently to restore my credit after my military injury. So I called the number listed he ask for last 4 of my SS# and address. Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. I told him I have had this number for 18 months, do not know anyone by that name and I was going to report him, which I did. SAVE THE CHAT! It may not be copied without the written permission of Ripoff Report. https://money.com/how-to-remove-convergent-outsourcing-from-your-credit-report/. We have more than sixty years of experience in the debt collections industry, serving clients as a third-party partner for receivables management. They said they didnt do that when clearly they did because it is listed as paid on my credit report. It depends on how much they gave access to their system to Convergent. Sprint cannot make exceptions to this policy. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. After I paid, I they say I don't have acc. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. If you cant find your letter or you havent received one, you can get your account number by calling Convergent Outsourcing at 1-800-444-8485. Disclaimer: This story was originally published on August 31, 2020, on BetterCreditBlog.org. I asked them if I paid it or settled it if theyd removed it completely, Pay for deletion. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. This morning I received a phone call from a debt collections agency Convergent Outsourcing. Thank you for visiting Convergent Outsourcing to make a payment on your account. If you have a valid email address on file with us, you will receive a password-protected receipt via email. Re: PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT. You can enter your email address to have a copy of the chat transcript emailed to you. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. Plaintiff's Experian credit report states an account in Defendant's name, not in Sprint's name, was opened on September 17, 2019, the same date the parties agree Sprint authorized Defendant to begin collecting . ". Unsubscribe at any time. They're just trying to meet their own metrics. I paid $834.26 directly to Sprint on July 5th and received a confirmation number of 123456789 for my payment. All rights reserved. Show proof if you have. Ripoff Report has an exclusive license to this report. They must have hacked into Verizon's computer system Reston Washington, Convergent Outsourcing, Inc. Bogus bill from AT&T WIreless -- I never had AT&T Wireless Renton Washington, Convergent Outsourcing,Inc Settle for lesser amount Renton Washington, Convergent Outsourcing, inc Palisades Collection states I owe an At&T bill that was paid 5 years ago renton Washington, Convergent Outsourcing Inc Galaxy Asset Purchasing, LLC FRAUD ALERT! Convergent Outsourcing, Inc. is a debt collection agency. If you have an account with us, we're here to help! This often means constant collection calls, annoying letters, profane language, threats of lawsuits and other forms of harassment. Hence, the persistent phone calls and emails. We appreciate the opportunity to respond to your concerns. Our representatives are trained to actively listen and help guide you through the debt collections process in a flexible manner that will best serve your current financial situation. Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. Seemed reasonable, but what a scam. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. 2 years later they are contacting me saying I owe them money. 1The company is based in Renton, WA, and they provide various debt collection services, including business process outsourcing and revenue cycle management. If reporting correctly, it can stay on reports for 7 years from DOFD. I paid them in full. Convergent Outsourcing is not a scam. I'm suprised they just won't delete it since it's paid and they were notified. Arm yourself with this knowledge so you can negotiate with Convergent Outsourcing, or any other debt collector, confidently. Companies across the United States contact us to help them recover debts. Quick question! I have never had an account with Verizon! Thank you, you have successfully subscribed to our newsletter! This company does not follow FCRA laws and should be sued into bankruptcy for all the hard they do. I got a letter from these people saying that I owe T-Mobile $57.00. I agree to Money's Terms of Use and Privacy Notice and consent to the processing of my personal information. With account paid and settled. Just updating my progress with Convergent. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. You also are directed to manage your account at midlandcreditonline.com. I owed a bill to Sprint which I paid to Sprint. Going to have to wait for someone to chime in with a more current collection Ill ask around .. Wonder what happens if you try to go in through Tmo vs Sprint and try to pay off the collection.do they just redirect you out Could try calling Tmo with no initial mention of a sprint collection.. if they dont redirect you to convergent. then offer to pay the sprint bill.. ** If a lady or someone else calls you and says they can't delete, be very nice, but let her know you know it is possible because you know of other people that just had it done. Apparently it's some kind of credit card or something. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. I would invite you to contact our Compliance Department by Email at #COICompliance@convergentusa.com should you require further assistance. At this time, we can only discuss payment plans over the phone. Additional original Creditor they claim to represent is PayPal Account from Comenity Capital Bank, additional website to pay your account www.payconvergent.com. It's a scam to collect money from people who pay what they owe. Welcome to the Sprint subreddit where we discuss news, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. Create an account to follow your favorite communities and start taking part in conversations. Work with Lemberg Law out of Wilton, CT. Calls coming from Atlanta, Georgia. Im really trying to overcome some debt and past bad decisions and just when I was clear I get smacked with another collection. Learn more about how we make money. If the collections debt is paid there would be nothing to put on the credit. If they say no, you can still try further. Investigate this business and this Tom ** who could be a fake also. Deletions are a courtesy and some do it. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Whatever the reason, make sure youre sincere and friendly in your letter, as Convergent Outsourcing are unlikely to grant your request if youre demanding and angry. I have an old Sprint account that went into collections via Convergent Outsourcing. Don't dispute again, it will come back validated. They're worthless and cowardly, and I hope anyone reading this doesn't have to deal with these bottom feeders. If this is the case, consider contacting a professional credit repair company. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. As a debt collection agency, we work on behalf of our clients to collect outstanding debts and unpaid bills. Convergent was adamant about not removing but Sprint was fast acting and informed them to remove the account. Least it wont be counted as owed any longer and can age off in time. If its still there, contact the agency and remind it of the agreement, and make it clear that you wont make another payment until it removes the entry. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. Convergent Outsourcing, Inc., Civil Action 2:21-cv-03849, see flags on bad law, and search Casetext's comprehensive legal database . - If it's not deleted, send an email to the executive offices from this public website:https://www.elliott.org/company-contacts/ just look for Sprint. If it was sold, Convergent has the legal right to collect and to post on your reports. Or, should I try to handle it through Sprint (since they own the debt). I'm just thankful to knock another baddie off my reports! BUT UNJUST DONT PROSPER. Join our community, read the PF Wiki, and get on top of your finances! Sprint as a matter of policy does not remove the bureau reporting for paid debt as this would violate their agreement with the agencies and the credit bureaus. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. Your account number is located on the top right-hand side of the letter sent to you from Convergent; it will start with a letter of the alphabet followed by a number (i.e. Do I handle the debt through Convergent? Convergent Outsourcing, Inc. is a debt collection agency. FTC's website on credit. The original creditor is Sprint (cell phone company). How did you get in contact with them i need to pay something off but cant reach them. Convergent Outsourcing is one of America's leading collection agencies. Well start sending you the news you need delivered straight to you. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.. (sprint re-adding the collection is the unsure part) Not gonna say 100% but this is how it worked with T-Mo.. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Convergent Outsourcing was the most recent CA to report on this debt. The posting time indicated is Arizona local time. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. This is exactly what it sounds like: These types of agreements are rare, but a debt collector may agree if its desperate for your payment. Therefore, its important to request debt verification ASAP. FRAUD ALERT! Try to get them to say yes though if possible. They should be able to see whether there was or not and whether you need to deal with sprint. I told them that it was paid and that was the reason they stopped taking money out of my account and listed this dept as paid on all of my credit reports. Convergent Healthcare | 3,323 followers on LinkedIn. If you would like to make payment online instead of over the phone, you may do so on our website. The contact details for Convergent Outsourcing are: 800 SW 39th Street. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Watch to learn more! Further dinging score. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. Consumers want to see how a business took care of business. They are a scam. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. In business since 1950, Convergent is one of Americas leading collections agencies. This company doesn't seem reputable. It was founded in 1950 and currently has about 2,300 employees across 12 offices. If there is no email on file, the consumer will be mailed a copy of their receipt. Renton Washington, Convergent Outsourcing, Inc. ATERSO01PO Box 1022Wixom MI 48393-1022 Notice received by US Mail stating I owe Dish Network $149.85 and offering me a settlement amount of only $74.93. In response to this complaint, your account will remain reported to the credit bureaus with accuracy. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. After calling they immediately brought it down to 1,000 but they said they will not pay to delete. So I paid them 2 payment Dec. And Jan they took out of my banking acc. Kind regards, Compliance Representative at Convergent Outsourcing, Inc. From my understanading, none of this matters except that I've paid Sprint and Convergent has no right to report. Who is ED Magedson - Founder, Ripoff Report. Never make an agreement with a debt collection agency over the phone. I received a letter from Convergent saying sprint placed my account with their office for collection. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. I have never purchased anything from this company and am not familiar with this billing. Addtnl phone number: (877) 231-8886, states this Midland Credit Management has offices at 2365 Northside Drive, Suite 300, San Diego, CA but direct payments to Los Angeles, CA . Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. I never spoke to them again. If they don't, the collection agency may just update it to paid/$0 balance and it will remain on your credit reports for 7 years from the DOFD. I know this thread is a few months old but I thought I'd share my experience. If you weren't paying on it then it went to collections. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. This scenario has been reported to federal bureaus, Trustpilot, Resolver and now you. Collection companies typically only agree to this if you paid the debt and havent made any late payments since. So yeah. If you find any inconsistencies, you can file a dispute with the three major credit bureaus. We're available to help by phone at 1-800-444-8485 or online through our contact form. I called Dish to confirm this and they said they have no record of a debt. Even if someone you speak to says no, try someone else or on another day. I was making payments via automatic draft. Legally they've followed to the letter of the law. |, Check your search kayConvergent Outsourcing, Inc. Who's crazy enough to start this website? - Send one more email to executive office asking nicely again to have it deleted. :'(. Convergent Outsourcing has many complaints against it on file with the Consumer Financial Protection Bureau and the Better Business Bureau, mostly regarding: These violate the Fair Trade Commission-mandated Fair Debt Collection Practices Act (FDCPA). Convergent Outsourcing and its agents are not credit specialists. Wixom or Renton - there are three addresses on her Michigan or Washington, Convergent Outsourcing inc Pinnacle credit services asking me to pay a delinquent account with Verizon wireless i have had a Verizon service. - Make the payment with them through chat. We value your privacy. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions For more information about reviews on ConsumerAffairs.com please visit our Unsubscribe easily. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. What's funny is , I've never had any business dealings with Citizens Bank ever Renton Washington, Convergent Outsourcing, Inc. Oaks, Pennsylvania, Convergent Outsourcing Inc get me to pay $277.36 for a outstanding bill Renton Washington, galaxy asset purchasing Convergent outsourcing,inc saying I owe $6,020.64 Renton Washington, CONVERGENT Outsourcing, INC ACT HOLDING Montgomery Alabama, Convergent Outsourcing Inc. Convergent outsourcing False collection notice Re: PayPal account Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Attempting to collect on a false debt Renton Washington, Convergent Outsourcing Inc. ATERSO01 as return address This notice is being sent to you by a collection agency. OC and CA are in no way required to delete. I don't believe that I owe what Sprint claims that I owe. These people need to be stopped. Further information is available in our FICO Data Privacy Policy. It doesn't erase the existence of the debt. It believes youre more likely to pay if youre desperate to get rid of it. You may find that it wont budge, even after you try the strategies above. I told her I want the account removed and she said Sprint would REMOVE the account after paying CO. FTC's website on credit. I disputed the claim and was told they would confirm with the company before any further actions took place. How do I setup a payment plan? I'm going to keep trying but need some insight or anyone with experience that has had success with a PFD. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. I took the forums advice and sent a DV letter which they verified, I then proceeded to send a PIF/PFD letter on 8/30; today is 10/6 and still no response. I called sprint, who was very eager to accept a payment to confirm if this was true. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. I have a collections account being reported by "Convergent Outsourcing". How do I get them to delete their reporting. Our content is intended to be used for general information purposes only. They also collect medical debts. Bryan Sankey's Phone Number and Email Last Update. Convergent Outsourcing is one of America's leading collection agencies, adhering to the FDCPA's guidelines . Re: Sprint sent account to collections, Convergent Outsourcing. Funny thing is that the account they claim I had has never appeared in my credit reports which I keep track of. Maryland Residents: This agency is licensed as NMLS ID # 930053. They sent my acc. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. The whole industry is designed around fear and harassment - yet collection agencies buy and sell your debt routinely. Unbelievable!! - Wait a few days, it most likely won't be deleted even if they said it would. After calling they immediately brought it down to 1,000 but they said they will not pay to delete. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. I made arrangement to pay for some equipment for renting it, I did not owe them any money. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. The FDCPA prohibits a debt collector from engaging in specific forms of harassment, including: While Convergent Outsourcing claims to provide its representatives with FDCPA compliance training, its still possible for a representative to commit an infraction. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. Hiding negative complaints is only a Band-Aid. If your attempt to remove an entry due to inaccuracies is unsuccessful, you can try to negotiate a pay-for-delete settlement. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. FTC's website on credit. He said all he could do was put this note in my file. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. My payment to CO is on the 15th of this month. We do send updates to all applicable credit reporting agencies for some clients weekly; we also request that they update a consumers credit report to reflect any payments. For more information, read, How to Remove First Federal Credit Control from Your Credit Report, How to Remove First National Collection Bureau, Inc. from Your Credit Report, How to Remove Frontline Asset Strategies from Your Credit Report, How to Remove DCM Services from Your Credit Report, How to Remove FMA Alliance from Your Credit Report, remove the collection entry from your credit report, How to Remove Convergent Outsourcing from Your Credit Report, Telecommunication suppliers such as Sprint and T-Mobile, Failing to respond to debt validation requests.
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