She rose through the ranks from assistant store manager, to manager, to vice-president of operations. Exchanges for online purchases may be completed in store or by mailing back your online return and then placing a new order. The brand declined to comment on this shift in sizing. As for what customers can expect, Hill confirmed that a continued focus on Everyday Luxury will be paramount. Each Community Sponsor Package consists of two of Aritzias most-loved Tour t-shirts and two pairs of iconic Aritzia Atmosphere leggings all featuring the custom heart-inspired Aritzia Community logo. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. When search suggestions are available use up and down arrows to review and enter to select. Your repair is safe and secure at the store location you dropped it off at. Aritzia Community Sponsor Package - Diamond ($100), Aritzia Community Sponsor Package - Double Diamond ($200). It looks like youre not in the USA. Its Time For A Dress Refresh Shop The 9 Biggest Styles For Spring, How Dressing Weird Became The Ultimate Fashion Flex, TZR Editors Share The Fashion Trends They Are Investing In For Spring, Diors Fall/Winter 2023 Collection Was A Nod To Strong Women In History. Calls may be live or prerecorded. For more information on Afterpay, please see our Afterpay FAQ. As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. With storefronts closed and the masses sequestered indoors, brands of all sizes faced profound challenges from laying off staff to pivoting their fashions around our new reality. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. Click to View our Accessibility Statement. The Company designs apparel and accessories for its collection of exclusive brands. This comes after the brand faced allegations of anti-black racism from former employees, who reported that they had experienced microaggressions and disproportionate career immobility when compared to their white counterparts. Let's continue to take care of each other," continued Mr. Hill. So much so, its hard to determine at this point if our stores were more profitable prior to COVID-19 or our new stores will be more profitable as a result of new economics post COVID-19.. The Administration's plan is to end the COVID-19 public health emergency (PHE) on May 11, 2023. We appreciate your patience during this time. It also partnered with Good360, the global leader in product philanthropy and purposeful giving, to gift Aritzia Community Relief Packages to those battling on the virus frontlines. Aritzia is offering two tiers of clothing packages for purchase with items similar to those being gifted, as an opportunity to help provide an additional 90,000 frontline health care providers (360,000 clothing items) with the apparel they need. When will I get my order? Can I make changes to my aritzia.com order after I submit it? Your response to our Thanks To You Sale has been overwhelming, humbling, nothing short of inspiring. The chief executive of popular Canadian clothing chain Aritzia Inc. said the retailer has experienced few supply chain disruptions despite most of its materials coming from the world's most virus-ravaged countries. The fundprovidedfinancial continuity to Aritzias people whoweredirectly or indirectly been affected by its store closures due to COVID-19. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. If you buy a product we have recommended, we may receive affiliate commission, which in turn supports our work. Thank you for supporting us, so we can support our people. Retail revenue jumped 72% to $305.3 million, up almost 45% from 2020, tracking comparable sales growth of 58% and 26% from the third-quarter last year. The analyst noted the brands expansion into the cozy and comfort category, perfectly mirroring consumer demand for more casual and relaxed, at-home pandemic-dressing, Burrows said. Through its omni-channel approach, Aritzia sold through the majority of its inventory (it had $15 million more remaining in inventory at this time last year), with a cash balance increase of $88 million. Strategic real estate choices have also always been important to the brand, and Aritzia is growing in that realm and making power moves. The sale typically takes place on Labour Day weekend. It can take up to 14 days to receive and have your return processed onto your original method of payment. "The shift to models providing our images from their homes is working well for now, and seems to be continuing to resonate with our clients," says Hill. The executive said, while everything is working right now, its about 50% of the way there. The brand, founded in 1984 in Vancouver, is in the process of investing in social media and building that team, he said. Only seven, including four in Manhattan, remain closed. It wasnt easy seeing all our boutiques closed and the corresponding decline in our revenues and our profitability, said CEO Brian Hill during a conference call with analysts Thursday after the company released its first-quarter financial results. While successful in keeping its team intact, the move received mixed reviews from its online community. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. Women to the Power of Women is a simple equation that drives us and our beliefs forward by amplifying womens voices to make exponential progress towards gender equality and inclusivity for all, Wong explains. Some of our new health and safety measures include: 80,000 frontline healthcare workers gifted through a $10 million initial donation, 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value, Aritzia Customer Sponsorship starts online today; healthcare worker registration starts online May 11, SATURDAY, APRIL 4 - A Letter to Our Community. After 30 days, we will no longer accept returns. You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. Still, theres no disputing the power of a major celebrity social media endorsement. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. Return Processing Times. We feel a tremendous amount of empathy for those affected by COVID-19, and like all of you, were extremely grateful for our fearless frontline workers. The brand is also leaning in on its Diversity & Inclusion initiative, which is newly committing $1 million CAD to internal improvements. Super Puffs immersive pop-up environments, called Super Worlds, were developed by Aritzias creative team and Willo Perron, the designer credited with Drakes flyingFerrariand Jay Zs 4:44 album, among other projects. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. Consumers from New York to Vancouver were shopping for elevated, modern essentials IRL until, of course, things changed. According to Bloomberg, the plus-sized market alone has $20 billion of buying power. The Company will continue to strategically invest in critical infrastructure across its people, processes, and technology. (To date in fiscal year 2021, which started March 2, 2020, Aritzia has opened two new boutiques and expanded or repositioned two existing boutiques in Canada, and opened five new boutiques and expanded an existing one in the United States. At this time, Aritzia is not working with organizations like the the Black In Fashion Council or EveryStylishGirl's Career Advancement Directory, but they are working with external D&I experts, as well as making a contribution to the NAACP and Black Lives Matter. Dates will be confirmed at a later time. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. All Rights Reserved. Don't worry, you can unsubscribe from our mailing list at any time. Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. In addition to collection launches, new product launches this year will include intimates and swim, Hill said. It will also be donating all profits to the Aritzia Community Relief Fund to support its . When Brian Hill opened the first standalone boutique in 1984, the idea was simple: offer beautiful clothes in aspirational spaces with exceptional service. "Our goal is to do our part for the global well-being. TnAction Spring 23 just launched. Items must not be washed, worn or damaged. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16 th, 2020. Aritzia Refund Policy. So when we say that real change starts from within, we believe that we can impact change most by starting with the 4,000 people that are at Aritzia., We are optimistic about the future, Wong states. Hit the Submit Order button before you're ready? So whether youre shopping in stores or online, you can continue to enjoy Everyday Luxury knowing you and our teams are in good (clean) hands. VANCOUVER -- Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. *The Aritzia Community Relief Fund amount is displayed in Canadian Dollars. Were following every protocol and doing everything we can in our boutiques, distribution centres and support offices to ensure the safety of our people, our community and you. Aritzia is an innovative design house and fashion boutique. Where impact and internal change are concerned, its an ever-evolving process. While our boutiques will remain closed until its safe to reopen, were committed to ensuring job security for all our employees, for as long as we can. I received an email/phone call letting me know my order has arrived in-store, can I go pick it up? Were taking industry-leading health precautions and doing everything we can to ensure the safety of our people, our community and you. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American. "Our goal is to do our part for the global well-being. The adjusted net loss was $24.9 million or 23 cents per diluted share compared with net income of $18.5 million or 17 cents per share rrmfor the first quarter the previous year. So anything you buy, like the The Company designs apparel and accessories for its collection of exclusive brands. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. In celebration of Giving Tuesday Now - "a global day of unity to take place on May 5, 2020, as a response to the unprecedented need caused by COVID-19," according to its website - the clothing company will donate $10 million worth of clothing to thousands of Canadian . Through the Aritzia Community Relief Fund (ACRF), all sales were donated to supporting Aritzia's staff and its families through COVID-19. When typing in this field, a list of search results will appear and be automatically updated as you type. Half of the leases the company has signed were negotiated after the pandemic began and reflect what he called compelling post-COVID financial terms.. 85% of our employee base is made up of women, including 67% of our Aritzia Leadership Team; three of six executive officers are female; and 98% of our retail management team are women. Were committed to being both responsive and responsible as we move forward with everyones safety in mind. Services Minister Bill Shorten has urged anyone who has run out of sick leave to apply - not just casual workers who aren't typically entitled to sick leave. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. Jennifer Wong is the president and COO at Aritzia, an innovative design house and fashion boutique that conceives, creates and develops its own exclusive brands, each with a unique vision and distinct aesthetic point of view. All sale and discounted items bought in store are final sale. All emails will be sent by United States of Aritzia Inc. | 611 Alexander Street | Vancouver, BC | V6A 1E1 | Aritzia.com This post has been updated from its original form for clarification. Insider info on sales, new arrivals and more good stuff. Also on the topic of representation, Aritzia has faced criticism in the past for not offering a wide breadth of sizes. Cant wait to see you soon. Your Aritzia, We know youre being overwhelmed with news about COVID-19, and we know its a lot right now. Social distancing guidelines also meant that Aritzia, like many other brands, had to call off Spring/Summer 2020 collection shoots; a move that wound up inadvertently amounting to huge successes. Despite the challenges, our beautiful product assortment, best-in-class distribution centre, aspirational website, and response from our loyal clientele led to e-commerce growth in excess of 150% through the end of May 2020.. The program features custom-made Aritzia Community Sponsor Packages, which are sets of the brands iconic, easy-care, comfortable clothing items that meet the specific needs of healthcare workers. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Aritzia closing all stores until further notice due to COVID-19 | CBC News Loaded. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. Citing exceptional performance throughout the quarter despite the ever-changing pandemic landscape, including supply chain disruptions, shipping delays and labor shortages, Brian Hill, founder, chief executive officer and chairman of Aritzia, said he sees extraordinary opportunities in the retailers future. It says customers will still be able to continue shopping through the company's website for the time being. With your continued loyalty, weve raised over $4.4 million to support our people and their families. Can I refund it? Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). Brian Hill Now, with scores of well-followed influencers wearing sizes 14 and above, the ability to represent this demographic through at-home shoots is entirely possible. A core value guiding the brand is its give-back initiative, as evidenced by the work it committed to at the start of the pandemic. The easy-to-wear, easy-to-wash clothing included in the set is meant to help healthcare workers transition pre- and post-shift, keeping sanitary standards in mind. For more information on Afterpay, please see our Afterpay FAQ. Sale items marked with a discount of 50% or greater are final sale. Pack and ship your return, following the instructions outlined on the Return Confirmation page. Lets continue to take care of each other. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. Thanks to our Aritzia Community Health & Safety team and the enormous efforts of so many including each and every one of you there has been no confirmed community-spread of the COVID-19 virus within any of Aritzias spaces. (Super World LA is slated to open later this year.). Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. While it's managed to perform, the question of profound, lasting change continues to loom overhead. The Return Label used must match the order for the items youre returning. Aritzias shares gained 59 cents or three per cent to $19.96 in Thursday trading on the Toronto Stock Exchange. I have an order outstanding. ), Architectural and interior photography of Aritzia Super World NYC. Aritzia did not request any additional contribution from its customers beyond the entirety of sales for the limited time. If you checked out while signed into your Aritzia account, no postage fee will be deducted. Mar. By the end of May, Aritzia Inc. expected its net revenue is about 45% lower for the current quarter compared with the same time last year due to COVID-19 related store closures and despite a . There were many firsts: our first-ever capsule collection,featuringfor the first time our remarkable Aritzia people,and with 100% of proceeds going to our Aritzia Community partner organizations.. We learn, we refine, we continue to make changes, Wong shares. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Furthermore, you can only exchange your items if you do so within 21 days of your original purchase. Thirty had reopened by the end of the quarter and 89 as of July 9. Within 10 days of purchase, you can return your item and receive a refund to the original method of payment, at any boutique in the country you bought it from. Aritzia Community Sponsor Packages are now available for customers in Canada and the USA to purchase on Aritzia.com. Learn More.If your local boutique hasnt reopened yet, you can continue to shop everyday luxury here. Let's continue to take care of each other," continued Mr. Hill. Steady, now. Section: COVID-19 Return to Work on Campus Series Policy Number: 1102 Responsible Office: Human Resources Effective Date: 7/30/20 Revised: 9/28/21; 11/2/21; 1/13/22; 10/19/22 POLICY. The retailer says it . Were doing our best to balance whats right for our people, our clients, our partners, and our communities. Aritzia's Community Care Program is an initiative to donate a total of $20 million worth of clothing to frontline healthcare workers. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. Aritzia's popular TNA sweatsuit, Photo Credit: Courtesy of Aritzia. Today, Aritzia can count 101 boutiques, with the recent opening of its Ala Moana boutique in Honolulu, its first in Hawaii. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. Financial Assistance for Food, Housing, and Bills. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Toronto Star articles, please go to: www.TorontoStarReprints.com, Conversations are opinions of our readers and are subject to the, The Toronto Star and thestar.com, each property of Toronto Star Get brilliantly crafted emails from Aritzia on sales, new arrivals and all things Everyday Luxury. We are not able to offer exchanges online. By subscribing to this BDG newsletter, you agree to our. This copy is for your personal non-commercial use only. VANCOUVER, March 16, 2020 /PRNewswire/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands . Most corporations have tons of money in reserve funds that could easily be used," wrote one user. (To date, Aritzia boasts ten signature brands ranging in demographic and price point, including TNA, Babaton and Wilfred.). So we did not layoff or furlough anyone as it related to COVID-19. (Aritzia currently has approximately 4,000 team members.). Aritzia is a vertically integrated, innovative design house of fashion brands. Aritzia will also issue a refund in merchandise credit on an eGift Card if you return your items within 30 days from the shipping date. How can I get this? What is the Return & Exchange policy for items ordered on Aritzia.com? Within 10 days of purchase, you can return your item and receive a refund to the original method of payment, at any boutique in the country you bought it from. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. We recognize that others are dealing with far more complex and impactful challenges than where we find ourselves. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. 16, Aritzia had closed all its stores, working quickly to reroute its business through digital channels. This year it's running from August 31 to September 5. But as long as we continue to do what we think is best and continue to do what we see as right, that will guide us and lead us towards positive outcomes whether it's within our company or whether it has a bigger impact on our community., This is a BETA experience.
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