before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. "Mike" told me that they no longer wanted to do business with me. The process was stress free and pleasant. Its HIS car, not mine. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Before leaving, Ray gave his number, stating "Any issues, just let me know! Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. As a matter of policy, BBB does not endorse any product, service or business. Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . Merlex Auto Group. In the original write up they said that the car ran perfectly. Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. View all hours. (I checked it by calling to Arlington police department). Hamilton Ontario, Aaron Blumenfeld Joanna Blumenfeld, Leon Blumenfeld, Stephen Gross, Michael Lax, Joshua Dias, Michael Harari, their Barbados companies Panama Verde Inc, Panama Azure Inc, and their Panamanian companies Chirican Development Corp, Panama Verde Chica Bay SA, Inmobiliaria Quebromar SA, Boca Chica Hills 1 SA, Eco Geo Co Inc. Failure to pay due wage, failure to pay residential constructions management fee(two houses), Denying employees social security protection and labor rights, breaking arbitrarily four valid commercial contracts, unfair dismissal. Write a review. 5 hours later I received a random text from a different sales rep asking how my test drive went. The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. I visited dealership MerlexAutoGroup. I canceled the financing by phone with the Pentagon Credit Union and with Ally bank. Copyright 1997-2023 Ripoff Report. I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Arlington. 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. Copyright 1997-2023 Ripoff Report. Good. 72 Verified Reviews. As he spoke to me he was rudely carrying on other conversations and i wasnt sure when he was speaking to me or someone else. The cherry on top is the wash and detail they provide as you are preparing your paper work. Very unorganized and fake professional. They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into! Dear customer, When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Merlex gave me a great experience. UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. !! It was not discussed. On March 19, 2018, Monday, at 6 pm I got a phone call from a fake police officer. In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. Gave me numbers on the phone. THAT NIGHT, lights appeared in the dashboard. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. Merlex Auto Group Instagram September 02, 2018 merlex auto group instagram After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. 8 years ago. and why? Merlex needs to apply this principle!!!! They are hard to deal with and VERY unprofessional!! He spent 75% of the time i was there with me. I said I want to return car. The posting time indicated is Arizona local time. On March 19, 2018, Monday, I returned the car and the car's key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. He ordered Walii to move his car, he was clearly upset that he was caught in a lie! Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. No problem I was told. We left negative reviews of our experience. I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. Choose a car and the dealer will bring it to you for a no-obligation test drive. Was clean and in great condition. I did not check the completeness. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. We offer: 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! Error in sending request, please try again. Cases involving agreements to pay a specific amount of money (promissory notes, loan and credit card agreements, checks, etc. The manager said that percentage rate is 1.99%, 72 months, $369 monthly payment for first, second and third months and $209 monthly payment for the rest months. File your review. i texted him to see what was the hold up he told me to "contact Walter". Dealer said they would call back when the car was back, and never called back. They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. 1. if you can, stay away from these frauds! LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. Little did I know, for him, it was a phone call away! Beware! Bully there way in and steal your home. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Why Ripoff Report will not release author information! Consumers want to see how a business took care of business. Should they have been honest? learned a lot about cars. I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. Established in 2014. He then told me to locate and contact the original dealer myself, to get the information, then he told me to get him the vin so he could look it up. I asked both of them for a copy of a window sticker or a list of the option packages since no packages were listed. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Merlex Auto Group's phone number is (703) 685-9312 What is Merlex Auto Group's official website? 1105 N Glebe Rd Arlington, VA 22201. I was assured I'd still get first crack at the truck by a guy named "Steve" once it was out of the shop given my hour-long trek to Merlex. WOW that's great service, I expected a ride not to be taken for a ride. If you have ever bought a vehicle before and know how it should go, or, if you have an IQ over 80, don't deal here, especially with Mike. Specialties: High End Used Car Sales. I signed the pages where the employee pointed with a finger. Corporate Advocacy Business Remediation and Customer Satisfaction Program. They did not have the car I requested online available. They lost 2 potential deals from qualified customers and any chance of repeat business or referrals. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. You never know. Server location. One of the best Used Car Dealers, Automotive business at 1105 N Glebe Rd, Arlington VA, 22201 United States. He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. Latest check. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. All rights reserved. He then asked us to drop off the car at his personal mechanic for him to diagnose. Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. Call no one call you back but before I bought car everybody from there company blowing my phone up. I called them. The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. We analyze millions of used cars daily. Bought the car was clean everything was ready. On April 3, 2018 I got a bill and welcome letter from Ally Financing. JULIAN TOOK VERY GOOD CARE OF ME. Arlington, VA 22201. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. Both the Pentagon Credit Union and Ally bank agreed to cancel the financing. Directions. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? ", He was the salesman. For important participation details and mileage limitations, please ask your dealer. Hiding negative complaints is only a Band-Aid. co workers were fun and easy to get along with. Phoenix Arizona, Real Estate Fraud, Real Estate Scam Artist, Dolly's Stampede Dixie Stampede Dixie Gone Mad Pigeon Forge Tennessee, Cincy AutoMall Cincy AutoMall LLC., Cincy Auto Mall LLC. Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. DocketService/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. The cars advertised had already been sold and I drove 45 minutes there even though I spoke to a rep who confirmed the car was available. Each time, I was told someone just put a deposit down on that, They consistently and systematically advertise cars that they sold months ago showing a low price on the add to draw you in, once you are there, th, They have the best inventory of lux cars. Dear Mr. Bill, He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. Set an appointment waited 45 minutes before acknowledged waiting another 30 min after licensed was checked and no activity information relayed call for Lyft waited 11 minutes upon arrival of Lyft no one questioned my leaving ? I bought c300 Benz and I love it. I have brought this up to my team and we will be working on improving our sales experience. I parked the car in the middle of the selling place in a way, that no one car can exit or enter the selling place. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. Who's crazy enough to start this website? This case was filed in Arlington County Courts, Arlington County General District Court located in James City, Virginia. Very informative. Check reviews anywhere about this place! He knew nothing about the car so i should have known he knew nothing about anything else either. I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!!
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