He made it so fun! As a luxurious all-inclusive resort, we take care of every single detail in order to provide an unforgettable guest experience and exceed its expectations, this is why our Chefs and bartenders have created a varied assortment of options to please every type of palate. Entertainment & Activities There is entertainment all day and night at Excellence Riviera Cancun. Cancun hotel zone, PDC, Playa Mujeres, Isla Mujeres??? He leads the daytime activities. Once again we contacted the concierge and a few minutes later our transfer for the next morning was changed along with our checkout. The location of this restaurant is really lovely. You also have the option to opt-out of these cookies. No sign of any Mexican Food like you would expect to be available? At Excellence Riviera Cancun, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction, in order to have happy clients with kind words for our work.We appreciate all your comments that will certainly encourage other readers to stay with us. Federal 307 Chet-Pto. Please, receive our warmest regards from The Excellence Collection. I am willing to put up with the inconvenience during these strange times, but I hope it is not a permanent change. The pool around the restaurants with the swim up bar was the only one that actually cooled us off during the heat of the day. The Excellence club has a range of benefits that are included in your package. If youre looking for privacy, this is the room type for you. We are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests along with delicious food and drinks experiences. Check-in time is from 3 pm onwards, while check-out is at 12 pm. Toggle The Excellence Collection. The seaweed was bad for February, but they raked it and scoop it up almost daily to keep the beach clean. Juarez, Km 324 - 342, Mza. It has TVs all around the bar and has a nice selection of beers and bar food options. We were very keen to do this, but could never get a spot on the tour. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. This award-winning hotel's designed like a swanky Spanish hacienda, and there's a beach right outside. Excellence Riviera Cancun - Adults Only All Inclusive Beachfront property in Puerto Morelos with spa and beach bar 9.4/10 Exceptional 1,069 verified Hotels.com guest reviews See all 1,069 reviews Property highlights Free breakfast Free parking Pool Free WiFi Gym Air conditioning $605 Price available on 3/13/2023 Carr. Always an amazing time - friendly and helpful staff, great location and food. It was nice having our own private area where we could switch off and read a book. The Excellence Club represents the ultimate in luxury, privacy, exclusivity and service. I read hundreds of reviews on Google before selecting this hotel. The typical go-tos for bar food such as Nachos, Burgers, and Tacos are available. The Mahi Mahi Skewer on the lunch menu was top class. The resort does its best to be environmentally friendly and tries not to offer plastic products, so make sure to bring a reusable straw if you like to use one. A szllshelyen (Excellence Riviera Cancun All Inclusive - Adults Only) . We estimate they took away about 25% of the pool chairs and restaurant seats. This is definitely a more remote location compared to the resorts in the Playa Mujeres location, so if youre wanting to get out in the clubs of Cancun or do some shopping then this might not be the right location foryou. My wife and I will be staying at the Excellence Riviera Cancun for 5 nights, and I'd like to play golf for a couple of those days. I'm looking for some suggestions of places to play, and the. However, they will revise why during your stay we did not seem to achieve our goal to offer good quality in every meal and drinks and they will work on it in order to make any improvement needed to guarantee our guests the highest quality. Located a short 20-minute drive from the airport, it really is the perfect location for a secluded feeling holiday that is actually quite close to amenities. I would highly recommend this resort to anyone! We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. Cancun. We were able to get a covid test at the resort to return to the US. Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and Layla Restaurant. This was an easy choice, they really nailed this restaurant and this is a running theme throughout the Excellence resorts we have stayed at as the restaurants are the same. Excellence Riviera Cancun: Relaxing Get Away - Read 24,088 reviews, view 26,116 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor We really appreciate your detailed feedback. Own or manage this property? Either on the beach or poolside, the waiters will frequently check on you and offer you drinks and lunchsometimes, theyll bring another round without you even needing to ask! The food was where the disappointment came. Overall, we plan to return next winter and think weve found a perfect spot!! 2 The food offering is lighter compared to a full sit-down meal, but it is a great place to grab a quick lunch or breakfast. Top room amenities include a minibar, air conditioning, and a flat screen TV. We visited the Excellence Riviera Cancun Resort for 9 nights and spent time providing a full tour and review, including room tours of the Junior Suite, 2 Story Rooftop Terrace Suite and exclusive. It is a very positive change when you see how much trash ends up in the ocean. Although as an Excellence club member you are more than welcome to use the communal pool areas and partake in the activities it might not warrant the extra cost if you arent using some of the amenities. We came with my work for a Presidents Club trip, and we had an absolutely wonderful time! The spicy red sauce that was described to be in the Buro Callejero has zero kick which was disappointing. We like a drink and although food narrowly tips it as the most important thing to consider, the drinks offering is integral to our reviewal process. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Which room amenities are available at Excellence Riviera Cancun? and an insulated thermos to keep drinks cold. - Dinner: Food and service is great everywhere like always. What food & drink options are available at Excellence Riviera Cancun? The food and the atmosphere at Flavour Market were very good. Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Beach Resorts, Puerto Morelos All Inclusive Beach Hotels, Hotels near Galeria Arte Zissimo arte contemporano. When we called the airline, we were told by the system it was a 2-3 hour hold time as expected with weather issues. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. Yes, a shuttle service from the airport can be requested. From sushi-making, ping pong tournaments, Yoga overlooking the ocean, and karaoke these are some of the activities that are available. The 5-star Maroma, A Belmond Hotel, Riviera Maya is a space of enchanting, natural refinement where ancient mysteries meet modern revelations and joyful exhilaration balances with the deepest peace. Lock in the lowest price from these sites. In addition, the food area is an important aspect we consider and thats why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal at some restaurants. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. This expert agency provides consulting, auditing, and training in the most exacting health standards throughout all hotel departments. Q. The resort is beautiful. Spanish Hotel Firms Will Build Jamaica Worker Housing. Wonderful! There are daily specials that are offered on Spa treatments every day, so its worth checking these out as it makes the Spa a lot more affordable. #1 of 10 all-inclusives in Puerto Morelos. They were waiting with a very comfortable luxury SUV for us outside the airport. This is the main buffet at the resort and is most likely the restaurant that you will frequent the most. Excellence Riviera Cancun: 5th time and 5 stars again - See 24,097 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. With culinary artists each trained as experts in their specific regions and flavors, a host of global offerings and exceptionally prepared dishes are yours to savor. This Asian eatery serves up a huge range of your favorite Asian staples such as sushi, ramen, tempura, udon, and Pad Thai. Usually there are more floats out of the water than in the water. Combine a visit to the ruins at Tulum with the chance to swim in both a cenote and in the bay of Akumal with this day-long tour. Please, receive our warmest regards from The Excellence Collection. Every day, fresh fruit in our room, small snacks at night. Room rates include meals and beverages at onsite restaurants and bars. Without the option of the ocean, your choices for relief from the sun may be limited.Tips:Bring straws, inflatable rafts (Five below has great ones!) Yes, parking is available for guest and it is complimentary. Spa is really good as well. Located between Cancun and Playa del Carmen in the city of Puerto Morelos. Our driver wore a mask and we did too in the enclosed space. Order extra if you have an appetite.Speaking of which, wait times for the restaurants can be upwards of an hour. Excellence Cancun had a very similar feel and layout but with some noticeable differences, many due to COVID. It remains our goal to be able to make all of these resorts run on 100% renewable energy that is green and clean. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. The resort and rooms are beautiful. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We look forward to welcoming you back soon to your home away from home. Its a thankless task and there is only going to be one winner in this battle, but all credit to the staff for doing everything they can to make the beach look pristine. If youre not too fussed about the price of the treatments. Just remember to speak a little louder and clearer than usual and that overcomes the issue. They even take the time for issues like crunchy bacon vs chewy if you have a preference. 15 minutes from the airport. Airport - Arrival was quick and easy. The restaurant was aesthetically designed in a minimalist Japanese vibe and the food was really good quality. You can also put your name in to return later and get a drink or enjoy the live entertainment. They were so attentive and we had so much fun dancing and doing activities with them. Please, receive our warmest regards from The Excellence Collection. 90'ish degrees. Unfortunately it makes enjoying frozen drinks a little bit of a problem. Carreta Federal 307, 77580, Puerto Juarez, Quintana Roo, Mexico. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos Children Check Availability Excellence Riviera Cancun - Adults Only All Inclusive Overview Reviews Amenities & Policies Carr. The only downsides were those completely out of the Excellences control: seaweed and the commute back to the airport. Is it safe to get a taxi from Cancun airport? Wonderful!The focus is on keeping you safe. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Taxes and fees that are shown are estimates only. However, guests are not required to wear a mask anywhere, but there is space available everywhere. It can be difficult to get tee times here as a lot of guests of the resort get complimentary passes or have booked unlimited golf packages. This year we went with friends who did not upgrade to the excellence package and realized there was absolutely no difference in service. Its between the areas of Playa Del Carmen and Cancun town. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. There is so much to do at this resort. Also, there are dress codes at the restaurants, so you can see the attire needed in the app and pack accordingly. It was hard to stay in vacation mode when my phone was always with me. Also, the water was way too warm for almost all the pools. Whats included in the all-inclusive package. Everyday the backhoe and workers show up and shovel copious amounts of seaweed only to reappear within minutes. The Hibachi (Spice) - WOW! More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers.We are pleased to hear from you that we were able to exceed your expectations due to our stunning and well-maintained facilities, and there are plenty of food options to choose from and so are the entertainment choices. Which popular attractions are close to Excellence Riviera Cancun? If everybody just left them in the water when not in use, there would be more than enough available. The main steakhouse in the resort was pretty underwhelmed by this offering. We felt extremely safe in today's COVID climate.Beauty. A bottle of Jose Cuervo tequila, Captain Morgans Rum, Smirnoff Vodka, and a bottle of red wine. The service was outstanding, the food was delicious and the resort was super clean. And the people - the amazing, wonderful, engaging people that work at ERC make it the special place that it is, and they keep us coming back time and time again. When we visited we werent staying in the Excellence club, but we have stayed in some of the Excellence groups resorts before as Excellence club members. Their attitude is intended to exceed our guests highest expectations and provide them a service as personalized as possible.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. We didnt really see anyone swimming in the ocean when we visited as it really was too choppy for a dip. Package deal Contact accommodation for availability. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. It has been a pleasure having you with us and we look forward to seeing you back soon. This was slightly disappointing for us and seems to be a common trend throughout the Excellence chain of resorts that they miss on the local offerings. We really liked the Italian offering here. The building could use some maintenance. Come together, come alone, regardless you will have an amazing time. Overall the room was nice if not a little bit dated. The staff here at the Excellence Riviera Cancun put great effort into keeping the guests entertained with some genuinely interesting activities. a Hard Rock Hotel Riviera Maya s az UNICO 2087 otthont ad Cancun s Riviera Maya krnyke a WTTC globlis biztonsgi blyegnek elnyersvel bizonytotta, hogy biztonsgos hely a ltogatk szmra. Excellence Riviera Cancun Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 Manzana 7, Lote 1, S.M. This is one of the Excellence hotels initial resorts. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. The list of choices means there is something for everyone If you are expecting the equivalent of a five star meal at a limitless all inclusive in the Caribbean, you will be disappointed. The facilities available at the Excellence are really at an elevated level. The service was incredible but I assume you'll get that at any of the excellence collection resorts. We ordered the Mole and the Buro Callejero and they were both bland and under seasoned. Brands such as Grey Goose, Johnny Walker Black are available. Juan at the martini bar is the best bartender. The resort was about 60% capacity, plenty of time for extras - we didn't really see a difference. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,026 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All-inclusive Carr. We worked out our new flights and needed to change our airport transfer. The breakfast buffet, it was ok. What was an undiscovered treasure was room service - truly excellent. Contact us for more information and details about the packages and options available. So, if you value privacy the Excellence club might be for you. If you have been to an Excellence resort before these restaurants will be familiar to you. That works for most people, but we go on vacation to away from the world. Because the staff are so inviting, the crowd that comes here were just as friendly.
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