All returns must be in the original manufacturer box. Most stores will require you to choose a fish that is in the same price range as the original, but some may let you pay the price difference. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. And when it comes to fish, Im very particular about the store brand. Print your return label then select the Process My Refund option on the final page of the process. PetSmart does not require you to bring in a water sample from your tank in order to process and return it. There are 3 amazing stores that lets you return the fish you bought from them! We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. Please call store to see if they are still up for adoption or if they have found loving homes425-226-3215 Call us, We would love your support in voting for us as the Best Pet Store in Renton The last store on our list that allows returns for the purchase of fish is a local pet store that offers natural and non-natural pet foods. Sadly, a lot of fish become ill during transportation to the pet store or even from the pet store to your home. To return a sick fish, you will need a copy of the receipt, and the return will need to be done within 14 days of the purchase date. California, USA wildlife.ca.gov Joined July 2009 1,256 Following This box shows you an itemized display of the discounts applied to each item and the price breakdown. The company allows a 7 to 30 days return and refund policy, depending on which area the store is located. All of our made for a major retailer/brand items offer significant savings off their original retail price. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. You should research different breeds of fish to determine which ones can live with each other and which ones are peaceful. In such cases, you may want to return the fish. Does Petsmart Sell Ferrets? In general, all Petsmart outlets should accept dead fish returns within 14 days. A $8.99 ($12.99 AK/HI) shipping fee will apply to returns for refund. Sierra Trading Post Submit your email to receive the latest stories and expert advice While Petsmart allows a 14 daysreturn, Petco gives a 30-daysreturnperiod, and Pet Supplies Plus allows a 7 to 30 days return policy. They have detailed information on their website that tells you everything you need to know about these three fish breeds. Filling a bag or container with plastic water is the simplest method to return it to PetSmart. If you think your fish may have died or gotten sick because of your water quality, it is a good idea to bring in a sample with the fish you wish to return. Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit. You may exchange your fish for another fish of the same type or a different type. The email will contain track package button(s), order details, and your tracking number(s). You can avail of these return, refund and exchange benefits from their stores located close by your location since the online store does not have any provisions for purchase and returns of live fish. (2023 Updated). This proves to the store that the fish did die. 2023 COLD WIRE MEDIA. Reptile Lighting options for your terrarium or habitat. Yes, you can. Must ship via truck within the 48 contiguous U.S. only. Can I Return Fish To PetSmart? The following states have some type of age restriction regarding the sale to minors; DE MA PA IL CA FL NH NY NJ RI ID CO OK IA HI AK NC MS. 2. Why Is Mediterranean Food So Expensive? PetSmart replaces and exchanges fish for a variety of reasons, and as long as you have part of the fish and the receipt, they will accept your return. You can return any unwanted fish to PetSmart. Shop here for your small animal products, Copyright 2023 Sierra's Pets Train them with harnesses, head collars, and muzzles. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. returns will not be accepted. Friday 11am - 7pm. (10 Reasons), Why Is Waffle House So Expensive? All quality manufacturers have great products they must sell at extra-low prices for the reasons listed below. And, as proof of purchase, you will also need the original purchase receipt. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. Petco won't accept returns for sales that occurred more than 60 days ago, and you will suffer a 25% restocking charge. Petsmart sells a wide range of fish, including goldfish, betta, minnow, tetra and shark, among others. Due to the nature of the closeout business, we often receive items in limited quantities. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. PetSmart can test your water to find out what kind of problems you may have. It depends from store to store. See our International return policy.) If an "almost gone" label appears next to an item, the sell-out risk is very high. Reptile Reptile Lighting options for your terrarium or habitat. Stay connected and get interesting news and updates delivered to your inbox from your pet friends at Sierra Fish & Pets. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. If you are a member of the PetSmart Rewards program, the store may be able to pull up your purchase history and see that you did buy the fish there and within the 14-day return period. Most manufacturers allow us to accept returned defective merchandise, but some require that the customer return the product directly to them. Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. Sierra Fish & Pets is a 7200 sq ft full line pet store that specializes in all around pet care. This is an online and offline pet supply brand that offers quality pet products and accessories. This can be caused by several different things, including water quality, other fish, a poor diet, health problems, and even stress from moving to a new home or being in a new environment. Products with the bullet point made for major retailer are purchased from famous name brands and catalogs as overstocks or seconds. When you order or purchase an air rifle from Sierra by any method, you represent by your actions as a condition of purchase that: An additional cost will be charged for the shipment of all bicycles. You will find some of the best quality products for your dog, cat, bird, reptile and small animal. *$2.95 shipping through Instant Store Credit is valid only for addresses within the contiguous 48 United States only. However, not all pet stores offer a return policy. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. (10 Reasons), Does Lowes Have Curbside Pickup? Your fish has vitals, but they appear different from those of a human. No Reviews. (2023 Updated), Does Taco Bell Have Salads? You will need to check to see if your fish is breathing. Enter your order or tracking number. Come check out our great selection of these and other bird supplies to optimize the birds health. If you want a whole new fish and dont wish for a swap of any kind, be sure to tell the associate upon taking in your pet. Some shipping companies require that a representative inspect the damaged package. Occasionally, we are able to reorder a product, but closeout items are typically unable to be reordered. This is why they include purchase receipts on return terms and conditions. We are not responsible for damage to returned merchandise caused by insufficient return handling or for return postage costs. Freshwater, saltwater, planted tank or reef tank get all your aquarium products here. 30-Day Return Policy If you are not completely satisfied with an item, you may return it within 30 days from date received. But of course, with certain terms and conditions. Your email address will not be published. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area. The staff are fantastic and they have a great selection of fish/pets. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area.In 1995 we acquired our fish-only saltwater specialty store called Blue Sierra Exotics that specialized in Saltwater and Freshwater Aquariums. Sierra Fish & Pets 601 S Grady Way Renton WA 98057 (425) 226-3215 Claim this business (425) 226-3215 Website More Directions Advertisement Sierra Fish and Pets is more than pet food and supplies. Please note: item (s) must be new, unused, in original condition and box, including all parts . Our customer service representatives are available Monday - Friday 8 a.m.-5 p.m. EST, we are closed on Saturday & Sunday. If signed into your account, click on the track package button(s) to see the status of your order. It sells a variety of fish like male and female betta, goldfish, platys, angelfish, and many more. For live fish and invertebrates, returns and refunds arent offered. Requests for item exchange using the traditional method will be subject to availability. Yes, Petsmart accepts returns for all kinds of fish that it sells. Sierra Fish & Pets at 601 S Grady Way Suite M, Renton, WA 98057. Climbing and other related activities are inherently dangerous; anyone purchasing or using equipment for this purpose is personally responsible for getting proper instruction on its correct and safe use. It also allows you to buy many varieties of live fish from its stores. When youre returning the fish, put it in a plastic bag filled with the fish tank water. Get any bird the correct bird foods or treat stick. Yes, if you have purchased a fish from PetSmart and it has passed away, you will need to bring it in with your receipt to get a refund. Sierra Fish & Pets, a full service aquatic service company, serves the entire Greater Seattle area. dehydrated, camping, pet foods or treats and packaged food outside of the U.S. Food is restricted to U.S. Shipments only. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. You may choose to take a refund during the online process. to grow your business. All of Sierra boats are cosmetic 2nds and may come with minor blemishes, not unlike those that are the result of one or more outings. Satisfaction Guarantee It is our mission to ensure that your 1800PetSupplies.com shopping experience is simple and enjoyable. (Top 10 Reasons), Can You Return Paint At Lowes? For returns information, please reach out to Petco Customer Service at 1-877-738-6742. Always read the manufacturer's warranty included with the product when you unpack it and keep invoices as proof of purchase. And the prices you got to be kitten me!! We can also provide aquarium relocation, breakdown or vacation services for your existing aquarium. * Disclaimer: We do not buy, sell or provide service, we only share with you our trusted sources, and experience. Yes. Keep them active with hamster wheels and run-a-bout balls. When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. I personally enjoy reading such good information about my pets. Sun 21. This credit is redeemable online or in store at any Sierra location. You can contact Cali's Petco support team at (888)788-2254 if you fulfill all the terms. For security reasons, we keep a separate database to store web registrations. Avoid using tap water since it may be harmed by it. PetSmarts fish return policy states that you can return any fish to the store within 14 days, whether it is sick, dead, or alive. They will help you ensure that the animal gets taken care of properly with an effective solution, or they will find resources in your area to give the animal a home. You understand and agree that air rifles by its very nature may be dangerous and potentially lethal. You should inform them that the fish is sick, so they can also put it in a quarantine tank, so other healthy fish are not exposed to it. The Flex 9 US Gal (34 L) aquariums provide contemporary styling with its distinctive curved front. Fullest Answers And More. You can return a dead fish, a sick fish or an unwanted fish by providing the people at the store a valid photo ID and proof of purchase. After 60 days, any unused credit will refund to the original method of payment. Use the return label provided during the online process or in the original box to ship the return item back to Sierra. Some fish stay very still while they are sleeping, so they may appear to be dead even when they arent. Website. We will have a wide variety of dogs available, young and old, small and large! The best way to get it into the store without causing any harm is by putting it into a container with the fish tank water in it. They can also get sick when they come in contact with other fish that are kept in the same tank as them. The fish that we keep in our tanks are little members of the family. This credit is redeemable online or in store at any Sierra location. Phillip Adcock is the founder and Managing Director of the research agency Shopping Behaviour Xplained (SBXL), a shopping research organization using psychological consumer insight to explain and help consumers answer their questions about stores and services. Required fields are marked *. This is another American retailer that deals with pet supplies. Store Fish Type You Can Return Requirements; Petsmart: Sick, dead or wanted fish: 14 days return window Purchase receipt ID or driver's license home tank water sample: Petco: Sick and dead fish: 30 days return window for live fish Click picture of the product before returning Printed copy of Cali Bamboo's Return Authorization form Packing slip Re-stocking fee of 25% applicable PetSmart takes returns of sick or dead fish within two weeks of the original transaction, provided you have your bill to prove it was you that originally made the purchase and possess valid photo identification should they ask for it. Small Animals and Fury friends for any lifestyle and level of care. View all return instructions. Both fresh and Saltwater. Pet Supplies Plus has everything that a pet parent will ever need! Small pets like Gerbils, Rodents,and varieties. Any item not meeting the condition standards of this policy will be returned at the customer's expense. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. Do not ship by UPS Air Service, Federal Express, franchise mailers, etc. Once authorization has been given, package the product in a separate box with crumpled paper or foam for protection. A valid government-issued photo ID, name, address, and signature will be required for the merchandise credit to issue and may also be required in order to redeem. I tried doing it myself(after, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. Small animals such as hamsters, gerbils, and fish (but not birds, rodents, or more exotic creatures) can be returned within two weeks of the initial purchase to PetSmart locations with your receipt. BBB File Opened: 11/12/2009. Shop now for the best reptile products. In the event an item you receive does not meet your needs or expectations, you may return it providing: For online purchases: You must attain "Return Authorization Number" from a Customer Service Representative (1-888-THAT-PET) before sending any merchandise. We do not profit from shipping charges or inflate the prices of our merchandise to cover the cost of shipping because we prefer a more straightforward approach keeping both product costs and shipping costs as low as possible. Shop for your canine companion here. Is It Possible To Bring Back PetSmart A Sick Fish? I got my first pair of goldfishes as my 8th birthday present from my dad.Now, as a 30-something year old, I have multiple tanks of my favorite bettas, guppies, danios, and several tetras at my home in Kentucky.Here's to sharing exciting knowledge about pet fishes with you and our friends all over the world. https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? I. Due to the weight and size, an additional shipping charge may apply. Our product webpages state any applicable restrictions on the shipping of that product. May 21 @ 11:00 am - 3:00 pm. You should bring back this fish to the pet store as soon as possible. Reverse Osmosis & Deionizer Water Additives, Freshwater pH Regulators & Alkalinity Buffers, Saltwater pH Regulators & Alkalinity Buffers. To learn about how we use and handle your information, please see our Privacy Notice posted on our website. The credit can be used instantly to order an exchange or replacement item, even before the return merchandise has been received (must be received within 10 days). When you purchase or order a knife from Sierra by any method, you represent and agree to the following conditions of purchase: You are of legal age to purchase the knife ordered, and that knife can be legally purchased and possessed by you under your applicable local, state, county, city, and federal laws. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. Please call 1-888-THAT-PET if you have any more questions! We . Process your items online within the returns timeframe, to create Instant Store Credit. We hope that you are satisfied with merchandise purchased from That Fish Place-That Pet Place. We now continue operating our original flagship location,located in Renton WA just south of Seattle . Find a Store. Its worth remembering to bring along your PetSmart receipt when returning a fish to either replace or exchange it if an issue is discovered with its water, as theyll need to check it before using it again. We can only refund standard Ground UPS, 4th Class US Mail or FedEx Ground postage on defective or damaged merchandise. We remind all our customers of our Air Rifle Policy, which remains in effect. Please call 1-888-THAT-PET for assistance. Share. Knowing what caused the fishs death will allow you to monitor your other fish for signs of similar illnesses and help you determine the best way to prevent the problem from spreading to your other fish. If you have already received communications from us, it will expedite the opt-out process if you are prepared to provide us with the exact name and addresses under which you have been receiving communications from us. All Right Reserved Designed by UNIweb. When you bring a fish home from a pet store, you dont bring it with an intention to return. But the catch is that the store will only accept it within 14 days of purchase. Dog Adoption Events and Low Cost Vaccines at Sierra Fish on weekends Check upcoming. They may not be completely healthy at the time you buy them, sometimes they die after they have been purchased. Thursday 11am - 7pm. We are considered one of the top rated saltwater aquarium stores in WA. When you follow our online process, a credit will be instantly placed and stored on your Sierra account for 60 days. No company offers refunds on items that are not from their brand. The company strictly bans mailing them back dead fish. History Our family began enjoying aquariums as hobbyists in the 1960's and opened our first pet store in 1972. Bicycles should be reassembled by a qualified bicycle mechanic. Clear . To return the fish to Petsmart, you need to make sure all safety measures are taken. A keycode can be activated by either clicking through the links on an email or by typing, pasting or otherwise manually entering the code into the keycode box during the checkout process. A $8.99 ($12.99 AK.HI) shipping fee will apply to returns for refund. Comfort them with tunnels, hide outs, and the correct cage. Pet Supplies Plus allows refund and exchange for dead fish within 7 to 30 days of purchase, depending on the store policies. We cannot ship products made of certain materials outside the U.S. Additionally, some states restrict the sale of exotic leathers. To swap a fish, you must bring the thing below to the store: Remember that the stores policy requires returns to be completed within two weeks after the first purchase. (10 Reasons), Why Is Dragon Fruit So Expensive? For beginner to expert all the aquascaping rocks and woods plus all the tools, additives and CO2 supplies to go with them. Stay with me through this article as we get down to the nitty-gritty of returning fish to these stores. When your order has been shipped, you will receive a shipment confirmation email. Best place to get your animal needs met and she employs all the young adults around here. The helpful staff there will ensure that all fish remains are removed from the aquarium, free of charge. They will do this by asking for a water sample and using a simple test to tell you what parameters are at safe levels and which ones are dangerous. as the full amount of these methods of shipping cannot be refunded. Can You Swap A Sick Or Unwanted Fish For Other Fish? A Sierra Fish & Pets employs approximately 20+ people. Flooring returns require a minimum of five boxes bought, while transition returns require a minimum of five pieces bought. Yes, they do. Any exclusions pertaining to an offer will be listed on each keycode email. If you have defective merchandise to return, please follow the shipping instructions under "Returning Merchandise". Please keep the original packaging, and do not discard the shipping box until the claim is processed or you are otherwise instructed. They also make the return easier by initiating a refund or exchange, according to your preference. PetSmart accepts the return of live fish as long as you have a receipt and are able to return it within 14 days of purchasing it. Email this Business. Please note that it may take us up to 30 days to fully process your opt-out request. While this is clearly stated in the return policy, it may come down to each store. PetSmart does allow you to exchange fish. Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. You will need to have a copy of your receipt, and the exchange must be made within 14 days of the original purchase date. Yes, since Petco confidently claims that the live freshwater aquatics purchased from their store stays alive for 30 days from the date of purchase, it ensures a refund if the little fish doesnt survive. Contact a Customer Service Representative prior to returning any merchandise to That Fish Place - That Pet Place. 3. If you are not completely satisfied, please contact a Customer Service Representative. If the pet happens to get sick or pass away during this time, you can return it as long as you have a receipt. These items cannot be returned to Petco stores. Sometimes when you buy a pet from PetSmart, things just dont work out. The sale of certain knives, including without limitation "dangerous knives," is restricted by some federal, state, and local laws. To receive a refund or exchange, items must be returned in original condition within 40 days of your order date when purchased online (including items shipped to a store) or 30 days if purchased in store. You may return any unused product within 60 days for a full refund of the item's purchase price to the original payment method used for the purchase. Get Sierra Fish & Pets reviews, rating, hours, phone number, directions and more. Directions. Some of the most trusted brands to choose from in the pet supply industry to help optimize your pet's health . During the checkout process, a list of the items in your online shopping cart will be displayed. Halogen lighting systems supply daylight and heat, T5 and coil UVB lighting gives all the UVA and UVB needed for your animal. Out of the 2-week return duration? Shop for your canine companion here. Save. Get Sierra Fish & Pets can be contacted at (425) 226-3215. If you are outside of your return window and you dont want your fish, you may still be able to return it to PetSmart, but they will not offer you any credit, refund, or exchange. If items are left in the cart for several days and you discover they are removed, they may be sold out.
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